Product Designer, International Public Sector

Scale’s rapidly growing International Public Sector team is focused on using AI to address critical challenges facing the public sector around the world. Our core work consists of:

• Creating custom AI applications that will impact millions of citizens

• Generating high-quality training data for national LLMs

• Upskilling and advisory services to spread the impact of AI

As a Product Designer, you’ll design scalable AI applications that can serve public sector clients across the world and design tools that will enable our operators to efficiently create high-quality data for AI models. Your work will directly influence adoption and success of AI in real-world scenarios, making user-centric design a cornerstone of Scale’s business strategy.

At Scale, we’re not just building AI solutions—we’re enabling the public sector to transform their operations and better serve citizens through cutting-edge technology. If you’re ready to shape the future of AI across the globe and be a founding member of our team, we’d love to hear from you.

You Will:

• Design and refine user experiences for AI-powered applications used by public sector customers

• Lead end-to-end design efforts for Scale’s GenAI Platform, ensuring that complex AI workflows are approachable and intuitive

• Collaborate cross-functionally with product managers, engineers (ML, backend, and frontend), and other stakeholders to define requirements and translate them into compelling user flows, wireframes, and polished UI designs

• Conduct user research and gather feedback to validate design assumptions, iterate rapidly, and deliver data-informed solutions for both technical and non-technical audiences

• Prototype new ideas quickly, testing and validating hypotheses around AI-driven user experiences

• Own the entire design process for projects — from concept to final implementation — maintaining a high bar for quality, usability, and visual polish

• Contribute to our design system, ensuring consistent design language across all products, while evolving it to meet the needs of complex AI and enterprise use cases

Ideally, You Have:

• 5+ years of experience designing products in fast-paced, tech-forward environments, ideally with some zero-to-one startup and/or scale-up experience

• A portfolio showcasing ownership of end-to-end product design, especially in building complex, technical, or AI-powered products

• Experience designing for highly technical audiences, such as developers, data scientists, or ML engineers, and a strong interest in AI

• A pragmatic approach to design, balancing user empathy, technical constraints, and business objectives to ship impactful products quickly

• Familiarity with modern design tools (e.g., Figma, v0, Cursor) and an ability to create prototypes at varying levels of fidelity

• Excellent communication skills, with the ability to present complex design concepts to stakeholders at all levels

Nice to haves:

• Experience designing AI products, using Generative AI models

• Willing to travel to client sites in the Middle East if needed

• Experience designing for the Arabic audience

PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.

About Us:

At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.

We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.

We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at [email protected]. Please see the United States Department of Labor's Know Your Rights poster for additional information.

We comply with the United States Department of Labor's Pay Transparency provision.

PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.