Product Designer II

About the Job

At BuildOps, we’re building a groundbreaking software solution designed to empower today’s commercial contractors. From service management to project execution, we’re reimagining how our customers operate. Our team thrives on ambition, innovation, and collaboration—qualities we look for in every new hire.

As a Product Designer II, you will play a pivotal role in the Design team, driving impact through intuitive, polished experiences that make our customers' work easier and more efficient. You'll contribute to key initiatives across these product areas, helping shape features for an industry that's ready for innovation. Reporting to Head of Design, this role is perfect for someone who is energized by collaborative problem-solving in a fast-paced startup environment and eager to grow with a fast-moving, industry-defining company.

What You’ll Do

• Collaborate with product managers, engineers, and other designers to create user-centered solutions that align with user needs and business goals.

• Contribute to product strategy, solution exploration, and functional definition across your product areas.

• Own the design process from early concepts to production-ready deliverables, including wireframes, user flows, and high-fidelity designs in Figma.

• Participate in user research activities and translate findings into actionable design insights.

• Incorporate feedback from design reviews and usability testing to iterate quickly and raise the quality bar.

• Partner with engineering during development to ensure design intent and quality are maintained through implementation.

• Help strengthen the design culture at BuildOps through collaboration and knowledge-sharing.

What We Look For

• 3+ years of experience in product design, with a proven track record of delivering successful products from concept to launch.

• Strong understanding of UX/UI principles and methodologies, with experience conducting user research, usability testing, and making data-driven decisions.

• Proven ability to contribute to product strategy, functional definition, and solution exploration—demonstrating ownership beyond traditional UI/UX design.

• Expert proficiency in Figma.

• Proficiency with AI tools to support the design process (synthesis, ideation, prototyping).

• Excellent communication and presentation skills, with the ability to articulate design concepts and rationale to diverse audiences.

• Experience working on enterprise or vertical SaaS products, preferred but not required.

• Familiarity with the commercial trades (HVAC, plumbing, electrical) and/or construction is a plus.

• Understanding of front-end development basics (HTML, CSS, JavaScript) is a plus.

• Experience with tools like Dovetail, UserVoice, and Jira is a plus.

Who You Are

• A detail-oriented designer with a passion for creating exceptional user experiences.

• Comfortable navigating ambiguity and solving complex problems with a strong design foundation.

• A self-starter who takes ownership, learns quickly, and delivers polished results.

• Collaborative, curious, and eager to learn from others across disciplines.

• Willing to travel up to six times per year for team meetings and customer visits.

Compensation

• [92,000.00 CAD - 105,000.00 CAD / year] salary + bonus (Toronto hub).

What we offer:

• Generous equity grant, become an owner in our company!

• Macbook computer provided

• A comprehensive benefits package

• Flexible PTO and hybrid work schedules

• Work from home stipend

• Hubs in Los Angeles, San Francisco, Toronto, and Raleigh with hybrid work schedules and lunch provided for in-office days

• Company events like BBQs and team-building activities, both in-person and virtual

• Fast-paced, collaborative, and dynamic work environment

• Opportunities for growth and career advancement

• Chance to work with cutting-edge technology and innovative solutions

• The chance to get in on the ground floor and build something truly groundbreaking for ourselves and our amazing customers

About BuildOps

Join BuildOps, the largest commercial trade platform in the country, as we transform the multi-billion dollar commercial contracting industry!

We’re not just talking incremental improvements—we’re talking a full-scale revolution, empowering the hardworking heroes who build and maintain the infrastructure that keeps our world running. See why contractors choose Buildops here.

This is your chance to be part of a rocketship. We’re fresh off a $1 billion valuation and a $127M Series C funding round (part of over $275M raised to date) led by industry-leading investors like Meritech Capital, BOND, and SE Ventures, backed by Schneider Electric (Reuters, TechCrunch, LA Business Journal) . Our latest investors join our team of industry heavyweights like Next47, former Twitter CEO Dick Costolo, former Salesforce President Gavin Patterson, and Boost Mobile CEO Stephen Stokols. Their investment is fueling our aggressive growth and our commitment to equipping contractors with AI-driven tools to conquer chaos, boost efficiency, skyrocket profitability, and ultimately, deliver exceptional service.

At BuildOps, we’re changing the game and doing the best work of our careers. You’ll be a key player in a company that’s truly making a difference for the backbone of our economy. If you’re ready to tackle big challenges, work with a passionate team, and build something extraordinary, BuildOps is the place for you. 🚀