Product Design Lead

Join Mintel and help shape the future of global consumer insights through world-class design.

We’re looking for a Design Lead to join our growing Global Product Development team — someone who is a master of their craft and thrives in the early stages of product definition. You will blend hands-on execution with strategic thinking, translating complex, ambiguous problems into intuitive experiences.

This role is for a high-impact individual who isn't afraid to get their hands dirty. You will be "in the room" with clients and sales teams, sketching solutions in real-time, and partnering intimately with engineering to build solutions that shape entire industries.

Why This Role Matters

As Design Lead focused on our CPG Proposition & Roadmap, you’ll:

• Be the voice of the user: You won’t just rely on second-hand reports; you will tag along with sales teams and lead client conversations to hear the Voice of Customer (VOC) directly.

• Solve for the business: You focus on Product and Commercial goals first, using design to drive outcomes rather than just aesthetic output.

• Thrive in ambiguity: You excel at taking loose, complex requirements and whipping up early-stage flows that bring clarity to the conversation.

• Facilitate alignment: You encourage exploration by visualizing multiple options, helping cross-functional teams debate trade-offs and agree on the best path forward.

• Connect the dots: You work across the business—bridging the gap between the "what" (Product), the "how" (Engineering/Data), and the "why" (Commercial).

What You’ll Be Doing

Embed Data & AI Innovation

• Design for the future of intelligence: leverage your experience with AI and data to create conversational interfaces (e.g., chat experiences) that help users interpret complex data sets.

• Simplify the complex: Turn dense data interpretation challenges into clear, digestible, and valuable user experiences.

Drive Strategic Definition

• Translate very early, often abstract concepts into tangible prototypes. Use these not as final deliverables, but as tools to spark debate and socialize ideas across the business.

• Develop a keen understanding of Mintel’s unique content and insights ecosystem, ensuring the user experience amplifies the value of our insights.

Facilitate Cross-Functional Collaboration

• Bring different teams together (Engineering, Data, Product, Sales) to solve problems collectively. You will use design to frame the conversation and guide the group toward a solution.

• Partner closely with Engineering to explore design options. You understand technical constraints and work together to find solutions that balance user value with feasibility.

Shape Commercial Impact

• Join the frontline: Shadow sales calls and facilitate client feedback sessions to deeply understand customer needs and pain points.

• Ensure every design decision is anchored in commercial reality—focusing on how the experience drives adoption, retention, and value for the client.

Validate & Socialize

• Avoid the "big reveal." Instead, you will constantly validate concepts with customers and senior stakeholders, socializing your work early to ensure buy-in.

• Produce multiple design approaches to solve a single problem, allowing the team to evaluate different routes based on data and strategy.

Cultivate Design Excellence

• Lead the Design Team by example, setting up best practice through modelling high-quality design behavior and execution.

• Define and implement scalable design processes and contribute actively to mentoring and growing the skills of junior and mid-level team members.

What We’re Looking For

Essential:

• AI & Data Expertise: Specific experience designing for LLM interfaces, chat experiences, and tools that facilitate complex data interpretation and visualization.

• Experience & Mastery: 10+ years in Product Design, with a strong portfolio of B2B products.

• Modern Workflow: Experience experimenting with AI prototyping tools (to rapidly visualize concepts) combined with a mastery of standard design tooling.

• Ambiguity & Execution: Proven ability to solve highly ambiguous problems by quickly "whipping up" flows and concepts, focusing on commercial and product goals.

• Collaboration & Validation: Exceptional skill in facilitating cross-functional teams (Engineering, Data, Sales) to align on solutions and validate concepts with customers and senior stakeholders.

Nice to have:

• Exposure or experience in the FMCG or Market Intelligence sectors.

• Experience of leading and mentoring a team

We hope you’ll like our…

• Culture that supports true collaboration whilst embracing remote working

• Generous holiday allowance with the opportunity to buy additional holiday

• Approach to personal development where we encourage individuals to grow and share what they’ve learned

• Frequent social events, both within the department and across the company

• Blend of home and office working (1-2 days in the office)

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