Product Counsel, Commerce

Our Legal & Compliance teams are primarily concentrated in Boston, New York, Washington D.C., San Francisco, and Chicago. Candidates residing in these areas will be prioritized, as they will benefit from closer proximity to colleagues and greater access to company resources and events.

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

We are hiring an experienced Product Counsel to join our Legal team. As Product Counsel, you will work with multiple teams across the business including the product, engineering, marketing, compliance, and sales teams. You will develop a deep understanding of Toast’s products, strategies, and processes including AI-driven strategies and solutions in order to offer pragmatic legal advice and help the business identify and mitigate potential legal risks.

A Day in the Life (Responsibilities)

• Working alongside and advising a variety of stakeholders across the product, engineering, and marketing teams throughout the product development lifecycle (i.e. from the initial stages of product development through launch, including the review of marketing strategies and assets).

• Providing practical advice to business stakeholders on a broad range of issues including regulatory compliance, consumer protection, intellectual property, artificial intelligence, marketing, and privacy Counsel product and engineering teams on building and incorporating generative AI products into the Toast ecosystem.

• Understanding and staying up-to-date on U.S. and international laws and regulations relating to the Toast platform, including the shifting global AI legal landscape.

• Thinking creatively to navigate complex regulatory environments to ensure a smooth and compliant user experience.

• Helping build scalable and effective processes for providing legal input to business partners.

• Partnering collaboratively across multiple functions, exhibiting a deep understanding of how Toast products work and how their evolution is influenced by applicable laws and regulations.

You'll Need to Thrive (Requirements)

• A J.D. from an ABA-accredited U.S. law school, and membership in good standing to at least one state bar.

• 5+ years of legal experience, in areas covering regulatory compliance, privacy, intellectual property, and consumer protection

• In-house legal department experience advising product, engineering and marketing teams on issues related to the development of new products, product enhancements and features requests; significant experience with marketing and product-related laws and regulations.

• Experience working with fast paced technology, software or fintech companies.

• A solution-oriented, customer service, and growth mindset.

• Exceptional communication skills and the ability to explain complex ideas in a succinct and impactful manner.

• The ability to integrate into cross-functional teams with a cooperative and participatory approach.

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible).

Pay Range
$175,000—$220,000 USD

How Toast Uses AI in its Hiring Process

Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people.

Diversity, Equity, and Inclusion is Baked into our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

We Thrive Together

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].

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