Product Configurator (Claims) / Functional Architect

NN Digital Hub is a subsidiary company of Nationale Nederlanden Group located in Madrid, Spain.
We deliver IT services and solutions for the different international Business Units from Nationale Nederlanden Group
We are looking for an experienced Product Configurator (Claims) / Functional Architect to join our team!
What is the purpose/mission of the position?
The purpose of the position is to design and implement the business processes and services related to claims management with E2E perspective and applying innovation, creativity, cost efficiency and risk control criteria in order to provide the best UX and meet the needs of the main stakeholders (partners, distributors, BUs, customers and internal departments). The main objective is to create processes and services that are innovative, standard, efficient, simple and of value to the client. The claims expert will work continuously with technicians, product configurator, chain manager, product manager to maintain a logical structure in our system regarding the claims process and services.
What you are going to do?
Design, document, develop, maintain, improve, and configure all finance processes and business rules with a multi-country usability perspective.
E2E finance processes ownership (considering the key stakeholders and customer needs)
Responsible for negotiating new services with suppliers, establishing collaboration and service levels agreements
Support and collaboration with other BU’s or partners
Design of the applicable TOM in each relationship model (partners, customers, etc ...) including SLAs, KRI’s definition and monitoring
What are the skills that we look for?
Bachelor’s degree, Master of science, completed studies in business administration or IT
Business processes configuration
Database knowledge (SQL/PL SQL Oracle)
Have 5+ years hands-on experience in similar roles.
Certificatios: BPM, LSS
Good written and verbal communication skills (English).
Good in analytical thinking for translating requirements into functional and technical solutions
Customer focus
What do we offer?
As part of our Employee Experience, we offer you a range of competitive benefits that are available to you in order to improve the physical, mental, and professional wellbeing of our workers. Among the benefits are:
We work with a hybrid/remote model
Starting financial aid so you can equip your work space at home
Allowance and telework allowance
Flexible working hours and 2 months of shortened working hours in summer so you can fully take advantage of your time
We provide a life insurance and a pension plan for all our employees
We establish objectives bonus as a performance reward
You can get to the office as you please. We have a free parking lot for cars, motorbikes, electric cars with chargers, and bikes.
Get to know our flexible retribution facilities such as transport card, nursery checks, health insurance with Sanitas, trainings…
We care about people. That is why we are involved in society by facilitating volunteer actions and time to all our employees.
We are digital and we love technology. Also, every team works under agile methodology.
If you think that your profile can fit with us and you like who we are, do not hesitate to sign in to our offers. We are waiting for you!
Please send us your CVs in English language.
In Nationale-Nederlanden we are committed with diversity. We are proud to be an inclusive organization and we offer equal opportunities, regardless of race, cultural background, gender, gender identity, religion, national origin, age, disability, marital status, and sexual orientation. One of our core values is taking care of our employees so they can give their best within a respectful environment.