Product Compliance & Risk Operations Manager (APAC)

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Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

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Our Product Compliance & Risk (“PC&R”) team in APAC is at the forefront of navigating some of the world’s most dynamic regulatory landscapes. As we continue to scale our footprint across Asia-Pacific, we need a dedicated Operations Manager to ensure our regional engine runs smoothly, stays aligned with global standards, and delivers on our mission for customers in the region.

We’re seeking a highly organized, process-oriented professional to manage and support the operations for our APAC PC&R function. This role involves maintaining and improving the regional processes and systems that allow our Product teams to operate compliantly and efficiently.

Your Mission:

Reporting to the PC&R Head of Operations, you’ll be the operational go to person for the APAC PC&R team. Your mission is to drive regional accountability, streamline compliance reviews, ensure our quarterly planning is synchronised across both regional needs and global initiative and help to coordinate PC&R’s quarterly committees. 

Key Responsibilities:

• Manage the end-to-end regional review cadence. You will maintain and improve the process to ensure that APAC-specific product launches and updates are reviewed for compliance and risk with high velocity and clear stakeholder accountability.

• Help execute and refine core PC&R processes within the APAC region, with a specific focus on issues management. You’ll ensure regional risks are identified, tracked, and resolved in a timely manner.

• You will help align and coordinate APAC’s PC&R committed initiatives with both the global PC&R roadmap and regional product goals to ensure we are working on the most impactful tasks.

• Own and operate the internal rituals that keep our APAC team connected and high-performing.

• Work closely with the Global Ops team to ensure APAC-specific documentation, meeting outcomes, and regulatory insights are captured within the central knowledge base.

• Help to coordinate and hold stakeholders accountable towards PC&R’s quarterly committee meetings in the region. 

A bit about you:

• Organized & Detail-Oriented - You are a natural at project management. You can juggle regional priorities without losing sight of the small details that matter in a regulated environment.

• Process Oriented - You don't just follow a process; you look for ways to make it better. You are passionate about efficiency and building workflows that save people time.

• Great Communicator - You understand (or are eager to learn) the nuances of operating in the APAC region and can communicate effectively with stakeholders from diverse cultural and professional backgrounds.

• Tooling Experience - Proficient with JIRA & G-Suite, you are comfortable using JIRA to track complex workflows and G-Suite to communicate data and project updates clearly.

• Resilient & Proactive - You thrive in a fast-paced environment and are comfortable taking the lead to solve problems before they escalate.

Nice to Have: 

• Product compliance experience in financial services 

• Prior product operations or project management experience 

 

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.

Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

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