Product Business Analyst – Automated Clearing House (ACH)

Jobs for Humanity is partnering with FIS to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.

Company Name: FIS

Position Type :

Full time Type Of Hire :

Experienced (relevant combo of work and education) Education Desired :

Bachelor of Computer Science Travel Percentage :

5 - 10%

Job Description

Product Business Analyst – Automated Clearing House (ACH)

About the role:

As a Product Business Analyst, ACH, you will play a pivotal role in the development and maintenance of ACH processing solutions.  This role requires an understanding of ACH payment systems, payment system risk, Nacha Operating Rules & Guidelines, Nacha format, technology, and market trends.  You will collaborate closely with cross-functional teams, including product managers, product owners, developers, technical architects, and stakeholders to deliver and support innovative ACH solutions that meet the needs of financial institutions and comply with payment system rules and regulatory requirements.

GENERAL DUTIES & RESPONSIBILITIES

• Understands ACH product strategy, market and industry trends, and client needs and goals.
• Work closely with Product Manager on strategic business planning and go-to-market strategies.
• Conduct market research.
• Works with stakeholders to understand business problem statements, analyze, and document requirements.
• Create and maintain detailed product documentation, release notes and client bulletins.
• Define project goals and scope, participate in product design and tactical decisions.
• Identify areas for product and process improvement, provide feedback and recommendations.
• Prepare information and presentations for stakeholders and team members to address questions regarding proposed product designs and decisions.
• Work closely with Product Owner to document user story acceptance criteria, accepts user stories, refines user stories with Scrum teams.
• Work closely with Product Owner to review and provide feedback on test plans to ensure application changes meet acceptance criteria.
• Participate in requirements validation, including user acceptance testing sessions and product demonstrations.
• Applies Agile methods and processes to promote a disciplined project management process that encourages frequent inspection and adaptation of ongoing work product.
• Stay informed about payment system rules, laws, and regulations impacting ACH to ensure products remain compliant.
• Identify potential risks and develop mitigation strategies to ensure stability and security of ACH product solutions.
• Other related duties assigned as needed.

EDUCATION REQUIREMENTS

• Bachelor’s degree in computer science or information systems.
• Three years’ experience in business analysis or Fintech product experience/knowledge.
• Accredited ACH Professional (AAP) certification preferred, but not required.
• Accredited Payments Risk Professional (APRP) certification preferred, but not required.

GENERAL KNOWLEDGE, SKILLS & ABILITIES

• Knowledge of financial services industry.
• Knowledge of Automated Clearing House (ACH).
• Knowledge of Nacha Operating Rules, laws, and regulations applicable to ACH payments.
• Knowledge of FIS products and services or similar Fintech solutions.
• Scaled Agile Framework (SAFe) experience and systems development environment experience are preferred, but not required.
• Proficiency in project management and development tools such as Rally, Jira, Jenkins, Clarity, and Planview.
• Ability to plan and execute requirement analysis in a logical, structured, and systematic manner.
• Strong critical thinking, analytical, technical, documentation, and people skills.
• Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization (e.g., executive, management, individual contributors).
• Positive outlook, strong work ethic, and responsive to internal and external clients and contacts.

What we offer you:
A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:

• A voice in the future of fintech
• Always-on learning and development
• Collaborative work environment
• Opportunities to give back
• Competitive salary and benefits

As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?

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Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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