Procurement Operations Analyst

About Mixpanel

Mixpanel is an event analytics platform for builders who need answers from their data at their fingertips—no SQL required. When everyone in the organization can see and learn from the impact of their work on product, marketing, and company revenue metrics, they are poised to make better decisions.

Over 9,000 paid customers, including companies like Netflix, Pinterest, Sweetgreen, and Samsara, use Mixpanel to understand their customers and measure progress. Our commitment is to provide the most comprehensive and reliable analytics platform accessible and trusted by all.

About the Team

The Operational Finance Team is responsible for a variety of tasks that are instrumental in keeping the business running on a day to day basis. There are six teams within the Operational Finance Function each serve a specific purpose to the company: (1) Accounting and Accounts Payable - Accurately records all vendor related transactions and keeps our vendors paid, (2) AR Team - provisions all customers access to Mixpanel and ensure proper revenue recognition and records all customer payments and ensures we get paid on time, (3) Payroll - prepares payrolls for all employees world wide. (4) Deal Desk - facilitates in the contract review and execution of customer contracts and assists the sales team to accelerate the deal cycle. (5) Procurement - oversees and facilitates the source to pay process with an objective of efficiency and cost savings.

You will be the foundational second member of our growing Procurement team. As a key part of the broader Operational Finance function, our team is building the procurement process from the ground up with a focus on efficiency, cost savings, and strong partnerships. This is a unique opportunity to make a significant impact, help shape the future of procurement at Mixpanel, and grow with the function. You'll work closely with critical teams like Accounting, Accounts Payable, Legal, and Security to ensure all company purchasing is seamless, compliant, and strategically sound.

About the Role

As a Procurement Operations Analyst, you will be the backbone of our procurement function, ensuring that our internal teams can acquire the goods and services they need efficiently and seamlessly. You will play a crucial role in managing our vendor relationships, executing procurement processes, and maintaining the integrity of our procurement systems. This role is ideal for a detail-oriented and proactive individual who excels at working on problems of moderate scope and variety. You will apply your developing expertise and knowledge of company policies to resolve issues and improve processes, receiving general instruction on new assignments while working independently on day-to-day tasks. If you are passionate about creating order, solving puzzles, and building productive working relationships to drive business forward.

Responsibilities

• Vendor Lifecycle Management: Serve as the primary point of contact for vendors, guiding them from onboarding and document collection (W-9s, banking info) through to partnering with Accounts Payable to resolve payment inquiries and discrepancies.

• Procurement Request Oversight: Manage the daily procurement request queue from intake to completion, ensuring requests are accurate and moving forward without delay, while proactively monitoring for bottlenecks to improve overall cycle times.

• Stakeholder Guidance & Support: Act as a trusted advisor to internal teams by assisting them through the procurement process, while also providing first-line system support for both internal users and external vendors.

• Cross-Functional Coordination: Collaborate with vendors and internal partners (Legal, IT Security, Finance) to track critical documents like Statement of Works and security reports, ensuring seamless communication and handoffs throughout the procurement lifecycle.

• Data Integrity & Reporting: Maintain meticulous data accuracy for all requests, contracts, and vendor records within the procurement system, and assist in generating reports on key metrics to provide insights to the team.

• Process Improvement: Proactively analyze request trends and system data to identify and act on opportunities for process improvements, automation, or clearer guidance for all stakeholders.

We're Looking For Someone Who Has

• A Bachelor’s degree and a minimum of 3 years of related experience in procurement, accounts payable, or a similar operational role.

• Hands-on experience with procure-to-pay (P2P) systems (e.g., Coupa, Zip, Ironclad).

• Exceptional organizational skills and a strong commitment to accuracy and detail.

• Proven ability to work on problems of moderate scope where analysis of situations or data requires a review of a variety of factors.

• Excellent communication and interpersonal skills, with the ability to build productive working relationships with both internal and external partners.

• A proactive, problem-solving mindset and the ability to work independently on daily tasks.

#LI-Remote

Benefits and Perks

• Comprehensive Medical, Vision, and Dental Care

• Mental Wellness Benefit

• Generous Vacation Policy & Additional Company Holidays

• Enhanced Parental Leave

• Volunteer Time Off

• Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break

*please note that benefits and perks for contract positions will vary*

Culture Values

• Make Bold Bets: We choose courageous action over comfortable progress.

• Innovate with Insight: We tackle decisions with rigor and judgment - combining data, experience and collective wisdom to drive powerful outcomes.

• One Team: We collaborate across boundaries to achieve far greater impact than any of us could accomplish alone.

• Candor with Connection: We build meaningful relationships that enable honest feedback and direct conversations.

• Champion the Customer: We seek to deeply understand our customers’ needs, ensuring their success is our north star.

• Powerful Simplicity: We find elegant solutions to complex problems, making sophisticated things accessible.

Why choose Mixpanel?

We’re a leader in analytics with over 9,000 customers and $277M raised from prominent investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital. Mixpanel’s pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics. Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling, reliability, design, and service. Choosing to work at Mixpanel means you’ll be helping the world’s most innovative companies learn from their data so they can make better decisions.

Mixpanel is an equal opportunity employer supporting workforce diversity. At Mixpanel, we are focused on things that really matter—our people, our customers, our partners—out of a recognition that those relationships are the most valuable assets we have. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable, we will consider for employment qualified applicants with arrest and conviction records. We’ve immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building.