Procurement Analytics Lead

About us
HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer outcomes.

To date, businesses operating on HighLevel have generated over $7 billion in ecosystem value, demonstrating the impact of shared infrastructure at scale. By centralizing conversations, automation and intelligence into one system, we help businesses move faster, reduce complexity and execute efficiently.

Behind the platform, HighLevel powers more than 4 billion API hits and 2.5 billion message events daily. With 250 terabytes of distributed data, 250+ microservices and over 1 million domain names supported, our architecture is built for performance, resilience and long-term scalability.

Our people
With over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership. We value initiative, clarity and execution, creating space for ambitious people to build systems that support millions of businesses worldwide. Here, innovation thrives, ideas are celebrated and people come first, no matter where they call home.

Our impact
Every month, HighLevel enables more than 1.5 billion messages, 200 million leads and 20 million conversations for the more than 1 million businesses we support. Behind those numbers are real people building independence, expanding opportunity and creating measurable impact. We’re proud to be a part of that.

Learn more about us on our YouTube Channel or Blog Posts

About the role:

This is a high-visibility, high-impact individual contributor role at the center of how the Procurement function communicates value to leadership. The Procurement Analytics Manager will serve as the single source of truth for procurement performance data — owning everything from savings methodology design to vendor scorecards, strategic initiative dashboards, and executive reporting.

You don’t just report numbers - you interpret trends, identify gaps, and highlight opportunities. You balance attention to detail with the ability to move quickly and communicate insights clearly to stakeholders.

This is not a back-office reporting role. The person in this seat will partner directly with Finance, Legal, IT, HR, and business stakeholders, and will be expected to influence spending decisions — not just describe them. We need someone who is equally comfortable building a savings model from scratch, running a vendor QBR, and presenting spend insights to Finance senior leadership.

What You Will Do::
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Procurement savings tracking & reporting

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Track and report procurement savings across categories and initiatives

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Build and maintain spend dashboards and recurring reports across all categories — IT/SaaS, Corp Services, Contingent Workforce, Facilities

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CFO-ready reporting — Produce monthly and quarterly spend summaries with variance analysis, commentary, and forward pipeline estimates

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Audit readiness — Maintain evidence trails for the spend incurred; support internal audit and SOC 2 reviews on procurement controls

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Vendor performance management

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Scorecard framework — Design and operationalize a vendor performance scorecard covering SLA, quality, risk, responsiveness, and strategic value

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QBR support — Prepare data packages for quarterly business reviews with Tier 1 vendors; track action items and commitments

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Risk dashboards — Monitor vendor health signals such as concentration risk, financial stability, geographic exposure, and surface issues proactively

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Onboarding metrics — Track vendor onboarding cycle times and flag bottlenecks; partner with the Vendor Management team on data quality

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Spend analytics & category intelligence

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Spend cube ownership — Build and maintain the category taxonomy, classify spend into a clean, consistent hierarchy

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Maverick spend analysis — Identify off-contract and unapproved spend; quantify the leakage and support remediation

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Category benchmarks — Research market price benchmarks for key categories; feed insights into sourcing strategy

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Demand analytics — Analyze PO patterns, requisition volumes, and approval cycle times to identify process inefficiencies

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Strategic initiative & pipeline tracking

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Milestone tracking — Own the project status layer: RAG indicators, due dates, owners, and blockers; keep the Procurement updates current

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Savings realization bridge — Connect initiative completion to realized savings; close the loop between pipeline and actuals in the tracker

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Executive decks — Build the monthly Procurement Leadership Review deck; own the narrative, data accuracy, and visual quality

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Cross-functional collaboration & stakeholder reporting

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Finance partnership — Provide procurement accruals data, support month-end close, reconcile PO vs. invoice variances

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Business stakeholder reporting — Deliver category spend summaries to department heads; support budget planning with historical spend data

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IT systems liaison — Work with IT and Finance Systems to ensure clean data flows from ERP/P2P tools into reporting layers

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Systems, automation & self-service analytics

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BI platform ownership — Own the procurement analytics layer in Power BI / Tableau / Looker — build, maintain, and iterate on dashboards

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Automation — Eliminate manual reporting through scripting and scheduled refreshes; target 80% of recurring reports running automatically

What You Bring::
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8 years in procurement analytics, spend analysis, supply chain reporting, or a closely adjacent Finance/BI role

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Demonstrated experience building savings trackers, vendor scorecards, and spend analytics from scratch — not just maintaining inherited models

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Technical skills: Advanced Excel / Google Sheets (pivot models, VLOOKUP/XLOOKUP, dynamic arrays), SQL (comfortable writing and optimizing queries against ERP and P2P data), and Tableau.

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Prior exposure to a SaaS or high-growth technology company strongly preferred

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Experience presenting to senior leadership (CFO, COO, VP level); comfortable fielding questions and defending methodology under pressure

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Track record of working across Finance, Legal, IT, and business functions — not just within procurement

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Bachelor’s degree in Technology or Engineering is a plus

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Experience working in a global organization with peers in multiple countries and time zones, and possessing strong stakeholder management skills.

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Excellent verbal and written communication skills with the ability to collaborate effectively across departments and interact with senior leadership.

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Extremely detail-oriented, highly organized, and able to balance multiple projects and thrive in a fast-paced environment.

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