Processing Specialist (Remote)

Since 1998, Businessolver has delivered market-changing benefits technology and services supported by an intrinsic responsiveness to client needs. The company creates client programs that maximize benefits program investment, minimize risk exposure, and engage employees with easy-to-use solutions and communication tools to assist them in making wise and cost-efficient benefits selections. Founded by HR professionals, Businessolver's unwavering service-oriented culture and secure SaaS platform provide measurable success in its mission to provide complete client delight.

The Processing Specialist (Special) supports core HR processes with a focus on accuracy, compliance, and compassionate service. Responsibilities include condolence management, QMSCO compliance, benefit appeals, Power of Attorney (POA) documentation, and L564 Medicare requests.

The Gig:

• Process condolence requests, including sending packages and updating employee records.

• Validate and process POA documentation and L564 Medicare employment verification forms.

• Assist with benefit appeals by collecting documentation and ensuring timely submission.

• Maintain compliance records and support audits in alignment with QMSCO standards.

• Provide empathetic and responsive support for life-event inquiries.

What you need to make the cut:

• Bachelor's degree in human resources, Business Administration, or related field (or equivalent experience).

• 1–2 years of experience in HR operations or administrative support.

• Basic understanding of benefits processes and compliance requirements.

• Strong attention to detail and ability to manage confidential information.

• Proficiency in HRIS and Microsoft Office Suite.

The starting pay for this position is $18.50 per hour (pay to be determined by the applicant’s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data).

Other Compensation: If this position is full-time or part-time benefit eligible, you will receive a comprehensive benefits package which can be viewed here: https://businessolver.foleon.com/bsc/job-board-businessolver-virtual-benefits-guide/

Dear Applicant.

At Businessolver, we take our responsibility to protect our clients, employees, and company seriously and that begins with the hiring process.

Our approach is thoughtful and thorough. We’ve built a multi-layered screening process designed to identify top talent and ensure the integrity of every hire. This includes quickly filtering out individuals who may attempt to misrepresent themselves or act in bad faith.

We also partner with trusted, best-in-class providers to conduct background checks, verify identities, and confirm references. These steps aren’t just about compliance, they’re about ensuring fairness, safety, and trust for everyone involved.

Put simply: we will always confirm that you are who you say you are. It's just one of the many ways we uphold the standards that matter most, to you, to us, and to the people we serve.

With heart,
The Businessolver Recruiting Team

Businessolver is committed to maintaining an environment that protects client data. We train our employees to maintain leading class security practices and expect all employees to adhere to policy, procedures and controls.

(Applicable to all roles at an AVP, DIR, VP, Head Of or SVP and above level):

Serve as a security contact for the business unit. Responsible for driving adoption and compliance with information security and privacy practices. Serve as a liaison with the information security team on security and privacy matters.

Equal Opportunity at Businessolver:

Businessolver is an Affirmative Action and Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

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