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Process Excellence Intern

Emma Sleep

Lisbon internship

Posted: March 2, 2026

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Quick Summary

We're looking for a Process Excellence Intern to join our team as a Process Excellence Intern at Emma, where you'll be working on improving our processes to drive efficiency and customer satisfaction.

Job Description

Ready to lead, disrupt and reinvent the sleep industry?

We are Emma – The Sleep Company. Founded in 2015, we’ve become the world’s largest D2C sleep brand, available in over 35 countries with more than 25 stores across Europe. Recommended by leading consumer associations in EMEA, APAC, and the Americas, we develop the best sleep comfort products that empower our customers to awaken their best every day.

At Emma, we are a community of smart, driven people, united by a strong culture of collaboration, teamwork, and knowledge sharing. We think big, take ownership, and are empowered to drive meaningful impact. Through hands-on experience, mentorship, and continuous learning, we drive our own growth and learning. With Emmies from over 60 nationalities and offices across multiple regions, our diverse perspectives enrich our workplace culture. Ready to shape the future of sleep with us? Let’s make it happen!


What you'll do::
• Analyze operational and performance data to identify trends, inefficiencies, and improvement opportunities
• Build and maintain reports and datasets using Excel and/or Python
• Support the design, documentation, and improvement of supply chain processes
• Work with multiple stakeholders across different teams and departments
• Assist in executing process improvement initiatives and operational projects
• Create clear documentation, trackers, and standard operating procedures (SOPs)
• Communicate insights, findings, and recommendations in a structured and professional way
• Take ownership of assigned tasks and deliver results independently within defined timelines


Who we're looking for::
• You’re pursuing or have recently completed a degree in Supply Chain, Business, Engineering, Data Analytics, or a related field.
• You’re bringing prior internship or work experience in analytical, operational, or project-based roles.
• You’re skilled in Excel, including pivot tables, formulas, data cleaning, and reporting.
• You’re equipped with basic Python knowledge or experience using it for data analysis and reporting.
• You’re comfortable working with large datasets and extracting meaningful insights.
• You’re strong in written and verbal communication.
• You’re able to work independently and manage multiple tasks at once.
• You’re structured, organized, and detail-oriented, with a high standard for documentation and process clarity.


What we offer::
• A combination of personal and company growth to accelerate your career and help you reach your goals
• The chance to work on exciting and challenging projects either independently or as part of a dedicated, international team
• Responsibility and decision-making authority from day one—you'll create an impact with new, innovative ideas and help shape our company DNA
• To work and learn from experts in diverse fields and get to know your team members at exciting company events
• Competitive salary of 965€ gross per month, Coverflex, benefits, and meal allowance
• Private health insurance including dental care
• Employee discount on Emma products for yourself, friends and family
• In-house Portuguese classes


Become an Emmie

Emma is transforming the world of sleep - and we want the highest-performing people to help us pull it off. We want you. But only if you're willing to go all in. Only if you're willing to question, disrupt, innovate, and create from the ground up. ​

We proudly celebrate diversity. We are an equal-opportunity employer committed to promoting inclusion in our workplace. We consider all qualified applicants for employment without regard to race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability, or age.

Our aim is to get back to you in a couple of days, however, we are currently receiving a large number of applications and this might lead to a delay in the process. We will get back to you as soon as possible!

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