Process Excellence, Audit, and Controls Analyst

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.  

Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web!  

Role: 

• The Process Excellence, Audit, and Controls Analyst is a detail-oriented individual who will be responsible for conducting internal audits to assess the effectiveness of internal controls, identify areas of improvement, and ensure compliance with policies and regulations.  The Analyst will possess strong analytical skills, a solid understanding of auditing principles, and can communicate audit findings clearly and effectively. 

• The Process Excellence, Audit, and Controls Analyst will play a crucial role in the organization’s Internal Control over Financial Reporting (ICFR) activities by assessing, monitoring, and enhancing internal controls and processes.  The Analyst will participate in business process walkthroughs to understand and identify key controls, keep abreast on control-impacting business changes, effectively and efficiently test key controls, and monitor action plan remediation activities. 

• The Process Excellence, Audit, and Controls Analyst will evaluate and improve end-to-end business processes by identifying inefficiencies, control gaps, and opportunities for optimization, applying continuous improvement methodologies, and partnering with stakeholders to design scalable, efficient, and well-controlled processes. 

 

Impact: 

• Participate in the planning, fieldwork, and reporting phases of internal audits across various departments to evaluate the adequacy of internal controls. 

• Develop and execute ICFR test plans to assess the effectiveness of controls over financial reporting including thoroughly and clearly documenting the testing workpapers.  

• Effectively identify root causes, best practices in control design and operational effectiveness, and communicate results to management. 

• Drive measurable improvements in processes by translating process insights into sustainable, value-added enhancements, influencing process design, embedding strong controls, and promoting scalable, efficient ways of working  

• Partner with management to monitor the progress of recommendations to ensure action plans are timely and accurately implemented. 

• Collaborate with and educate process owners regarding the importance of maintaining strong internal controls and the role of internal audit. 

• Develop working relationships with Business Process owners to maximize the cohesiveness between the teams. 

• Perform other duties as required. 

• Maximum travel is approximately 15%. 

You will thrive in this role if you have:  

• Bachelor's degree in Accounting or related field 

• Relevant work experience (1-3 years) including control identification, testing, and process improvement 

• Strong skills in process mapping tools (e.g., Visio, Lucidchart) 

• Understanding of business processes, financial reporting, and information technology audit and control frameworks  

• Proficient in Microsoft Office applications 

• Strong verbal and written communication skills 

• Excellent analytical and problem solving skills 

 

A plus if you have: 

• MBA, CIA, CPA, or CISA or a desire to obtain an advanced degree or certification  

• Prior Internal Audit, External Audit, ICFR, or process evaluation and design experience  

• Experience with data analytics tools 

• Previous telecom experience 

• Lean Six Sigma Black Belt or equivalent certification 

 

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WHY JOIN US?

We aspire to contemporary ways of working.

Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. 

Inclusion and belonging are at the center of our grounding belief in Being Real. 

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact [email protected] to initiate the accommodations process. 

For all applicants, please take a moment to review our Privacy Notices:  

• Brightspeed’s Privacy Notice for California Residents
• Brightspeed’s Privacy Notice