Principal Tech Ops Quality Engineer

We are seeking a highly skilled Principal Quality Engineer who will be responsible for ensuring the high-level product quality of our robotics products. The successful candidate will have a strong customer focus and will work closely with cross-functional teams to ensure that our products exceed customer expectations. The role will include managing design verification, reliability, manufacturing quality, and field quality. As a senior member of our quality engineering team, you will play a critical role in ensuring the success of our products.

Responsibilities:
• Serve as the customer quality advocate on assigned program team.
• Develop and implement quality strategies and processes that ensure high-level product quality and reliability.
• Collaborate with cross-functional teams to define quality standards and metrics, and ensure these are incorporated into product design and development activities.
• Lead design verification activities, including the development of test plans, the execution of tests, and the analysis of results to ensure product quality.
• Oversee field quality initiatives, including the monitoring of product performance in the field, the investigation of issues, and the development of solutions.
• Partner with manufacturing teams to ensure products are manufactured to meet quality standards, and that manufacturing processes are optimized for quality and efficiency.

Develop clear, concise work instructions and documentation to support the configuration and testing of machines, ensuring ease of use and repeatability across teams.
• Provide regular updates on quality metrics and initiatives to senior management and other stakeholders.
• Drive continuous improvement initiatives to improve product quality and reduce costs.

Qualifications:
• Bachelor's or Master's degree in Engineering, Quality Management, or a related field.
• Minimum of 5 years of experience in quality engineering, with a focus on high-level product quality and design verification.
• Strong understanding of quality principles and methodologies, including statistical process control, root cause analysis, and failure mode and effects analysis.
• Demonstrated experience leading design verification activities, including the development of test plans, the execution of tests, and the analysis of results.
• Strong problem-solving skills and ability to lead cross-functional teams to solve complex quality issues.
• Experience with field quality initiatives, including the monitoring of product performance in the field, root cause investigation, and effective corrective action implementation.
• Excellent communication skills, with the ability to effectively communicate with cross-functional teams and senior management.

Why Berkshire Grey?

Opportunity to work with cutting-edge AI-powered robotic solutions that are transforming the supply chain and logistics industry.

A culture of innovation and collaboration, with a commitment to professional development and growth.

Competitive compensation and comprehensive benefits package.

Travel:
Will travel be required? Yes, 10%

This role is primarily on-site and will require the candidate to be regularly present at both our Bedford, MA and Worcester, MA locations.

This role is not eligible for visa sponsorship

This role is not eligible for visa sponsorship

 5110-2601AG