Principal, Social Commerce Demand & Inventory Strategy

Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern! We want you to use your skills to push one of the fastest-growing companies headquartered in the US to the top of the list.

Pattern accelerates brands on global ecommerce marketplaces leveraging proprietary technology and AI. Utilizing more than 46 trillion data points, sophisticated machine learning and AI models, Pattern optimizes and automates all levers of ecommerce growth for global brands, including advertising, content management, logistics and fulfillment, pricing, forecasting and customer service. Hundreds of global brands depend on Pattern’s ecommerce acceleration platform every day to drive profitable revenue growth across 60+ global marketplaces—including Amazon, Walmart.com, Target.com, eBay, Tmall, TikTok Shop, JD, and Mercado Libre. To learn more, visit pattern.com or email [email protected].

Pattern has been named one of the fastest growing tech companies headquartered in North America by Deloitte and one of best-led companies by Inc. We place employee experience at the center of our business model and have been recognized as one of Newsweek’s Global Most Loved Workplaces®.

We need a Principal - Social Commerce Demand & Inventory Strategy to architect and scale a forecasting and inventory optimization framework purpose-built for TikTok, within a shared inventory ecosystem . This is not a traditional planner role, but a highly analytical, technologically fluent operator required to manage TikTok Shop's fundamentally different demand profile, which is driven by influencer campaigns and viral content resulting in nonlinear, unpredictable spikes. Success, which involves designing predictive models and building scalable solutions with Product and Engineering, is measured through business performance, brand satisfaction, and team impact in this fast-moving marketplace environment.

This is a full-time role and will work a hybrid schedule based in Lehi, UT.

What is a day in the life of a Principal, Social Commerce Demand & Inventory Strategy?:
• Design and refine TikTok-specific forecasting models by integrating real-time signals (influencer calendars, media spend, viral patterns) to create predictive, signal-based projections.
• Develop intelligent prioritization and coverage frameworks within Pattern's pooled inventory system, defining dynamic safety stock and risk triggers to anticipate and influence TikTok demand.
• Manage TikTok in-stock performance, reduce stockouts, and own analytics for lost revenue and inventory metrics (DIO, Weeks of Supply). Quantify cross-marketplace tradeoffs to balance growth and working capital.
• Translate inventory and forecasting logic into scalable tools by partnering with Product, Engineering, and Data Science to embed automated solutions into core systems.
• Serve as the analytical and technical liaison across Inventory Management, Brand / Market place, and Finance, communicating complex insights to inform broader network decisions.
• Navigate ambiguity by building interim solutions, creating structured assumptions for incomplete data, and balancing strategic design with hands-on, rapid execution during viral events.

What will I need to thrive in this role?:
• 8+ years in demand planning, inventory strategy, supply chain analytics, or marketplace operations within high-growth e-commerce environments.
• Strong analytical foundation with fluency in Excel, SQL, BI tools, and forecasting methodologies.
• Demonstrated experience translating analytical frameworks into scalable productized solutions.
• Experience operating in shared inventory or multi-marketplace models strongly preferred.
• Background in Amazon, DTC, social commerce, or high-velocity startup environments is highly desirable.
• Proven ability to work cross-functionally while remaining hands-on and execution-focused.
• Strong leadership, communication, and coaching skills

What does high performance look like?:
• You give 100% to all tasks and projects you are given
• You actively comment and participate in group collaborations
• You will take full ownership of your projects and follow through to completion
• You follow through with all assignments in a timely manner
• You are flexible and can prioritize and pivot based on the business needs

What is my potential for career growth?:
• This role is a high-visibility growth opportunity for someone who wants to move beyond traditional demand planning into strategic, cross-marketplace decision-making. By owning forecasting and inventory optimization for TikTok within a shared inventory model, the individual will gain exposure to revenue tradeoffs, capital efficiency, and productized system design. Strong performance can accelerate progression into Director-level marketplace strategy, or broader P&L-oriented roles within a fast-scaling e-commerce environment.

What does success look like in the first 30, 60, 90 days?:
• First 30 Days: Focus on immersing in Pattern's pooled inventory philosophy, current data architecture, and existing forecasting methodologies. Begin designing the initial TikTok-specific demand forecasting logic, identifying key signals like influencer calendars and media spend to move toward a predictive model.
• By 60 Days: Collaborate deeply with TikTok Market Place. Product, Engineering, and Data Science teams to translate the initial forecasting logic into a scalable, productized solution by defining system requirements and influencing roadmap prioritization. Simultaneously, establish the initial framework and analytics for in-stock performance, DIO, and revenue risk management tailored to TikTok's high volatility.
• By 90 Days: Fully operationalize the first version of the new forecasting and inventory framework, ensuring its intelligence is integrated into broader network decisions via cross-functional leadership with Inventory, Brand, and Finance teams. Deliver initial, measurable improvements in forecast accuracy during demand spikes and a tangible reduction in TikTok stockouts while stabilizing Days Inventory Outstanding (DIO)

What is the team like?:
• You will work with the other Inventory Managers, Market Place, Brand Product teams and be supervised by the Head of Global Inventory Management. Additionally this position also dotted line reports into the TikTok Market Place team. The team is data driven and results oriented. You will collaborate regularly with members of the broader Supply Chain and Market Place teams to implement actionable solutions. Ideas and input are encouraged from all members.

Sounds great! What’s the company culture?:
• We are looking for individuals who are:
• Game Changers- A game changer is someone who looks at problems with an open mind and shares new ideas with team members, regularly reassesses existing plans and attaches a realistic timeline to goals, makes profitable, productive, and innovative contributions, and actively pursues improvements to Pattern’s processes and outcomes.
• Data Fanatics- A data fanatic is someone who recognizes problems and seeks to understand them through data, draws unbiased conclusions based on data that lead to actionable solutions, and continues to track the effects of the solutions using data.
• Partner Obsessed- An individual who is partner obsessed clearly explains the status of projects to partners and relies on constructive feedback, actively listens to partner’s expectations, and delivers results that exceed them, prioritizes the needs of your partners, and takes the time to create a personable experience for those interacting with Pattern.
• Team of Doers- Someone who is a part of a team of doers uplifts team members and recognizes their specific contributions, takes initiative to help in any circumstance, actively contributes to supporting improvements, and holds themselves accountable to the team as well as to partners.

What is the hiring process?:
• Initial phone interview with Pattern’s talent acquisition team
• Video interview with a hiring manager
• Onsite interview with a panel of department leaders
• Professional reference checks
• Executive review
• Offer

How can I stand out as an applicant?:
• Discuss professional accomplishments with specific data to quantify examples
• Provide insights on how you can add value and be the best addition to the team
• Focus on mentioning how you would be partner obsessed at Pattern
• Share experience on any side projects related to data and analytics

Why should I work at Pattern?

Pattern offers big opportunities to make a difference in the ecommerce industry! We are a company full of talented people that evolves quickly and often. We set big goals, work tirelessly to achieve them, and we love our Pattern community. We also believe in having fun and balancing our lives, so we offer awesome benefits that include:

- Unlimited PTO
- Paid Holidays
- Onsite Fitness Center
- Company Paid Life Insurance
- Casual Dress Code
- Competitive Pay
- Health, Vision, and Dental Insurance
- 401(k) match. Pattern matches 100% of the first 3% in eligible compensation deferred and 50% of the next 2% in eligible compensation deferred.

Pattern provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability, status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.