Principal Site Reliability Engineer - Federal Team

Saviynt's AI-powered identity platform manages and governs human and non-human access to all of an organization's applications, data, and business processes. Customers trust Saviynt to safeguard their digital assets, drive operational efficiency, and reduce compliance costs. Built for the AI age, Saviynt is today helping organizations safely accelerate their deployment and usage of AI. Saviynt is recognized as the leader in identity security, with solutions that protect and empower the world’s leading brands, Fortune 500 companies and government institutions. For more information, please visit www.saviynt.com.

This opportunity is in the Saviynt Labs organization. We design, build and run the leading Enterprise Identity solutions. Our product teams innovate industry leading solutions. The engineering teams design, build and run SaaS software built on leading edge technologies. We focus on engineering excellence and we attract the best talent in our industry. Our cloud services are built on AWS, GCP and Azure with a global presence. Our customers love what we do and work with us to build the future customer experience at scale.

WHAT YOU WILL BE DOING:
• Implement monitoring and alerting systems to guarantee high availability and performance, with a dedicated focus on SLA and availability metrics.
• Collaborate with engineering and operations teams to identify critical components and systems requiring enhanced availability measures.
• Design and implement strategies, tooling, and processes to enhance system uptime and reliability.
• Continuously evaluate and recommend improvements to platform infrastructure and processes, enhancing efficiency and reliability.
• Align the platform with customer needs and business goals by working closely with cross-functional teams.
• Run the production environment by monitoring availability and taking a holistic view of system health.
• Build software and systems to monitor platform infrastructure and applications.
• Monitor and Improve reliability, quality, and time-to-market of our suite of software solutions.
• Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating for continual improvement.
• Provide primary operational support and engineering for multiple large-scale distributed software applications.
• Gather and analyze metrics from operating systems as well as applications to assist in performance tuning and fault finding.

WHAT YOU BRING:
• U.S. Citizenship: Applicants must be United States citizens.
• Master’s Degree in an Engineering discipline, a bachelor’s degree and 7+ years of professional software engineering experience, or equivalent experience.
• 10 + years professional experience Monitoring and Alerting roles on major cloud platforms (AWS, Azure), preferably someone with project leadership roles
• 4+ experience in Cloud development (AWS, Azure) and observability skills
• Experience with building and operating highly resilient platforms in AWS cloud environments
• 3+ years of experience in software development with Python, NodeJS, or Java with a focus on SDLC and automation
• Hands-on experience with container orchestration, preferably with Kubernetes
• Hands-on experience with building observability, monitoring and alerting on large scale distributed systems
• Logging and monitoring tools experience (preference for Prometheus, Grafana, Datadog, AWS Cloudwatch; Related, Azure Monitor, Log Analytics)
• Proven experience in implementing advanced observability practices and techniques at scale.
• Hands-on experience with one or more observability tools (preference for Prometheus, Grafana, ELK/OpenSearch, OpenTelemetry, Datadog, etc.)

If required for this role, you will:
- Complete security & privacy literacy and awareness training during onboarding and annually thereafter
- Review (initially and annually thereafter), understand, and adhere to Information Security/Privacy Policies and Procedures such as (but not limited to):

> Data Classification, Retention & Handling Policy
> Incident Response Policy/Procedures
> Business Continuity/Disaster Recovery Policy/Procedures
> Mobile Device Policy
> Account Management Policy
> Access Control Policy
> Personnel Security Policy
> Privacy Policy

Saviynt is an amazing place to work. We are a high-growth, Platform as a Service company focused on Identity Authority to power and protect the world at work. You will experience tremendous growth and learning opportunities through challenging yet rewarding work which directly impacts our customers, all within a welcoming and positive work environment. If you're resilient and enjoy working in a dynamic environment you belong with us!

Saviynt is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.