Principal Scientist - Experience Success

The Opportunity

The way brands are discovered is changing. Search now includes answers, recommendations, and citations from AI systems. Most enterprises do not yet know how to influence or measure these.

At Adobe, we're building the next blocks to close that gap!

As a Principal Scientist on our Experience Success Engineering team, you'll collaborate closely with the AEM leadership team to build a system from the ground up. This system converts complex, large-scale signals into detailed, actionable intelligence for our enterprise clients. This role is not detached from impact: the systems you develop will be used by domain experts working directly with customers to achieve measurable results.
 

Have you ever wanted to build the foundational layer of a category that doesn't fully exist yet? This is that role!

What You'll Do

• Architect intelligent systems end-to-end: from data ingestion and signal modeling to agentic recommendation pipelines that surface the right insight to the right expert at the right time
• Turn research into production: develop and ship scientific frameworks that move from hypothesis to enterprise-grade system, with rigor and speed in equal measure
• Define what "value" means: set the measurement methodology, quality standards, and feedback loops that ensure our insights are reliable and our impact clear to customers.
• Be a force multiplier for experts: develop systems that amplify what human domain experts can do, not replace them.
• Mentor and elevate: raise the ceiling for the engineers around you through direct mentorship

What You Need to Succeed

• 10+ years of experience in systems thinking at scale — a track record of crafting and shipping systems that process large, heterogeneous datasets and produce reliable, interpretable outputs
• Research-to-production credibility — you've transitioned innovative methods from paper (or whiteboard) to production, and you understand where the challenges lie
• Familiarity with content optimization, information retrieval, or brand intelligence domains powered by machine learning
• Communication as a leadership skill
• Comfort with ambiguity, starting things from scratch before and have a method for it

About Adobe

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.

Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours. 

Let’s Adobe together

At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.

Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email [email protected] or call +1 408-536-3015. 

AI Use Guidelines for Interviews:
Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.

At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience.