Principal Quality Assurance Analyst

Role: Principal Quality Assurance Analyst
Location: Singapore

We are currently partnering with a leading technology-driven telecommunications organization that is scaling rapidly to support new digital initiatives and platforms. As part of this expansion, multiple roles are open across key functions to help build, maintain, and enhance next-generation solutions. This opportunity offers exposure to large-scale systems, innovative technologies, and a collaborative environment where skills and ideas make a real impact.

Accountabilities

• Increase efficiency and ability of the QA team
• Reduce production issues
• Improve quality of releases in terms of user experience and satisfaction
• Improve test reliability and time taken
• Build a culture of quality with stakeholders
• Designing, implementing and optimizing processes for software delivery
• Establishing and tracking metrics to use data to drive improvement and accountability
• Work with stakeholders across engineering, product and operations to ensure alignment on these quality standards and goal
• Designing and implementing test automation approaches and ways to track their efficacy
• Working with vendors to deliver software releases to the standards defined above
• Tracking data related to releases and testing, designing dashboards to share updates and progress with relevant teams

Requirements:
• 8 years’ experience in QA in which 5 years’ experience as lead/team lead
• Successfully championed shift-left testing strategies in 1 or more teams and ensured quality is built in from the earliest stages of development. Team(s) worked with have been able to continue the best practices around quality assurance even without direct QA oversight.
• Built and lead a QA team, leading and coaching the team in areas around designing, implementing, and optimizing quality processes. These teams have been empowered to drive their own initiatives and have themselves improved quality in a measurable way.
• Designed, or at least significantly contributed to, and implemented automated test frameworks from scratch that have measurably improved test efficiency.
• Driven strategy and change management around quality for large software changes, e.g. migrations, re-architecture with low impact to end users.
• Managed vendors, by ensuring strong considerations and deliverables spelled out in SOW documents and also by working with them directly to lead their day-to-day activities in alignment with the quality improvements decided on.