Principal Product Manager

Your work days are brighter here.

We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.

About the Team

The Product Manager will be part of our Business Technology Go-To-Market (GTM) Digital Customer Experience (DCX) team, responsible for defining our technical product roadmap, designing digital customer experience, and developing customer-facing properties. The Product Manager will work together with business stakeholders and Business Technology development teams to drive customer journey and digital engagement projects aimed at providing our customers a cohesive, personalized experiences across Workday properties.

About the Role

• Collaborate with Workday’s business Product Owners, customers, partners, development teams including architecture, consultants, operations, and product teams to understand their desired business outcomes and priorities.
• Work closely with product development teams through design, development, testing, release, and maintenance of the product to ensure its quality and successful delivery on-time.
• Define the product vision, strategy and roadmap, including the underlying technical capabilities.
• Drive solution design for each release based on user requirements, technical architecture, and business outcomes.
• Guide the product teams towards high value OKRs.
• Support education and adoption of platform features by internal development teams.
• Coordinate and align solution design across multiple scrum teams operating in a sophisticated distributed software environment.
• Communicate and evangelize the product area among the Workday community and at Workday events.
• Lead technical discussions with key internal and external stakeholders / customers.

About You

Basic Qualifications:

• 12+ years experience in product management, envisioning, defining, and delivering impactful SaaS and/or cloud-based enterprise software products at scale.
• Bachelor’s degree in a relevant discipline such as Business, Computer Science, or a related discipline; a Master's degree preferred or equivalent practical experience.

Other Qualifications:

• Exceptional ability to exert significant Business Influence across the organization and with external partners, driving strategic alignment and securing buy-in for major product initiatives by [insert specific high-level actions like shaping market perception or forging key partnerships].
• Mastery in leading Cross-Team Collaboration, effectively working with and influencing [insert specific teams like Engineering, Design, and Marketing leadership, as well as executive stakeholders] to define and deliver complex, cross-functional product strategies and initiatives.
• Proven ability to be a visionary Customer Advocate, deeply understanding and anticipating customer needs in product strategy and decisions, and driving a customer-obsessed culture throughout the organization through [insert specific high-level actions like defining customer experience principles or shaping product vision based on unmet needs].
• Deep mastery of Customer Empathy, proactively identifying fundamental customer pain points and translating them into transformative product strategies and innovative user experiences by [insert specific advanced and strategic methods].
• Exceptional skills in Data Analysis, using [insert specific advanced and strategic tools and techniques] to derive critical insights for shaping product strategy, driving prioritization at an organizational level, and establishing key performance indicators for long-term success.
• Mastery in Decision Making in complex and strategic product-related matters, balancing user needs, business goals, and technical feasibility with a long-term, holistic perspective, and effectively communicating those decisions with clear strategic rationale and considering broad organizational impact using [insert specific advanced decision-making frameworks].
• Deep and strategic Domain Knowledge of the relevant industry and market, with a comprehensive understanding of [insert specific aspects like trends, competitive landscape, user behavior, emerging technologies, and regulatory landscape].
• Proven ability to lead and define Research strategies to inform product vision, identify disruptive opportunities, and gain deep understanding of user behavior at a fundamental level, utilizing [insert specific advanced and innovative research methodologies and tools].
• Mastery in Stakeholder Management, effectively communicating with, influencing, and managing expectations of [insert specific stakeholder groups, including executive leadership and external strategic partners].
• Exceptional Strategic Thinking skills, shaping the long-term vision and direction of a product portfolio or business unit and identifying disruptive opportunities by [insert specific high-level actions like defining new market strategies or identifying strategic partnerships].

Our Approach to Flexible Work
 

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

At Workday, we are committed to providing an accessible and inclusive hiring experience where all candidates can fully demonstrate their skills. If you require assistance or an accommodation at any point, please email [email protected].

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