Principal Product Manager AI-driven, Observability

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

What is The Role

We are looking to bring on a Principal Product Manager for AI within our Observability team, where you'll drive the vision and execution of AI-powered features across our Observability platform. You'll shape how Agentic AI, Machine Learning, LLMs, and semantic context transform the entire observability lifecycle - from data onboarding and enrichment to advanced root cause analysis, impact assessment, and automated remediation. This is a high-impact role that will help shape our product offering.

What You Will Be Doing

• Define and execute the AI strategy for Observability, leveraging Elastic's AI stack (Elastic Inference Service, Elastic’s Agent Builder, AI Assistant, RAG, Vector Search, Knowledge Bases, NLP).

• Own the roadmap for embedding AI and ML into log analytics, incident investigation, and SRE workflows.

• Partner with Engineering, UX, and cross-functional teams to deliver seamless, intuitive AI-driven experiences.

• Collaborate with our Sales and Marketing teams to drive adoption, enablement, and go-to-market for new AI features.

• Engage with customers and the field to gather feedback, validate solutions, and iterate quickly.

• Track industry trends and competitive landscape to ensure Elastic leads in AI-powered Observability.

What You Bring

• 5+ years in product management or a related field, with a focus on AI, ML, or Observability.

• Deep understanding of AI/ML technologies (LLMs, RAG, NLP, semantic search) and their application to real-world problems.

• Experience building and shipping data-intensive or AI-driven products at scale.

• Strong technical acumen and ability to translate complex AI concepts into user value.

• Excellent communication and collaboration skills; able to influence across teams and functions.

• Passion for innovation, customer empathy, and a bias for action.

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary

• Health coverage for you and your family in many locations

• Ability to craft your calendar with flexible locations and schedules for many roles

• Generous number of vacation days each year

• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service

• Up to 40 hours each year to use toward volunteer projects you love

• Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email [email protected]. We will reply to your request within 24 business hours of submission.

Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)

Elasticsearch develops and distributes technology and information that is subject to U.S. and other countries’ export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.

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