Principal Platform Engineer

About MealSuite

MealSuite builds end-to-end foodservice technology for healthcare and senior living organizations. Our mission is to help care teams deliver better dining experiences with less effort. We’re a fast-growing team working on meaningful problems that directly impact patient and resident care.

About the Role

As MealSuite continues to scale globally, the reliability, security, and scalability of our platform are critical to delivering consistent value to our customers. Our engineering teams require a robust internal developer platform, strong automation practices, and mature observability standards to support rapid product innovation without compromising stability.

We’re looking for a Principal Platform Engineer to lead and evolve our internal developer platform (IDP) and core infrastructure capabilities. This role serves as a subject matter expert and advanced individual contributor, driving innovation, improving reliability, mentoring engineers, and partnering across the broader engineering organization to design scalable, secure, and high-performing systems.

What You’ll Do

• Lead and evolve our internal developer platform (IDP), extending platform capabilities while improving reliability, scalability, and security.
• Design and implement scalable infrastructure patterns that support global product growth and long-term architectural strategy.
• Automate testing, deployment, and configuration management using modern Infrastructure as Code (IaC) practices to reduce operational toil.
• Strengthen observability across the stack (infrastructure, OS, networking, APM) and improve monitoring, alerting, and operational runbooks.
• Partner with engineering teams to ensure infrastructure meets application performance, load, and resiliency requirements.
• Troubleshoot complex production performance and availability issues, conduct root cause analysis, and implement preventative improvements.
• Mentor and coach engineers, championing best practices in automation, operational excellence, and technical decision-making.

What You Bring

• 8+ years of experience in platform engineering, infrastructure engineering, DevOps, or similar roles with increasing technical ownership.
• 3–5 years of technical leadership experience in a senior or principal-level capacity.
• Deep experience managing cloud-based service deployments focused on resilience, performance, and secure configuration.
• Strong expertise in Infrastructure as Code (IaC), deployment automation, and CI/CD practices.
• Broad observability knowledge spanning infrastructure, operating systems, networking, and application performance monitoring.
• Strong experience engineering and supporting database and messaging platforms.
• Linux configuration, performance tuning, and production troubleshooting expertise.
• Demonstrated ability to influence architecture decisions and mentor engineers across teams.
• Experience with VMware vSphere host management (nice to have).
• AWS certification (nice to have).
• Bachelor’s degree or equivalent experience (nice to have).

Why You’ll Love Working Here

• Unlimited paid time off – We trust our employees to build their own version of balance so they can feel rejuvenated and bring their best every day.
• Retirement savings support – 401(k)/RRSP matching at 100% up to 3%, because long-term security matters.
• Comprehensive health benefits – Day one medical, dental, vision, life & disability insurance, plus paid maternity and parental leave.
• Hybrid flexibility – We value in-person collaboration and mentorship while recognizing the benefits of remote work.
• Strong culture of wellbeing – More than 90% of employees agree their leader supports their wellbeing.
• Equity participation – Share in MealSuite’s success as we continue to grow.
• Career development opportunities – We actively support professional growth and advancement.
• Purpose-driven work – Over 90% of North American employees say our company purpose aligns with their personal values.

Compensation

The hiring range for this role is $145,000 – $165,000 USD / $117,000 – $140,000 CAD per year.

Additional Information

We want to ensure that every qualified individual has an equal opportunity to work with us. If you require accommodation during the application process, please contact us [email protected]

MealSuite uses AI-assisted tools during parts of the hiring process, including screening and workflow automation. All final hiring decisions are made by people.

This is a current vacancy, and we are actively hiring for this position.