Principal Market & Quant Researcher, Bitcoin

Block builds simple, powerful tools that make progress towards an economy that's truly open to all.

Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone. Join us.

The Role

We're looking for a Bitcoin-focused Quantitative Market Research Principal to join Block's Customer Insights team, driving a unified understanding of bitcoin adoption, user behavior, and market dynamics across the full Block bitcoin ecosystem - Cash App, Square, Bitkey, and Proto. This role will lead high-impact research programs across the bitcoin space - translating data into insights that help guide our cross-functional teams. We are looking for someone who is agile and works in close partnership with product and marketing in an embedded way.

You'll combine deep quantitative research expertise with domain expertise in the bitcoin space, plus bitcoin-adjacent products like Stablecoins. You'll help Block anticipate where the bitcoin ecosystem and these technologies are heading - informing decisions that advance economic access and innovation across Block's ecosystem. You'll also conduct research on both the US market and global audiences, including GTM, messaging and positioning research and will be a critical member team that is both excited and united by the mission of bitcoin.

You Will

• Lead strategic Bitcoin research initiatives, uncovering trends in adoption, usage, and perception that shape product and ecosystem roadmaps.

• Design and execute large-scale quantitative studies to measure Bitcoin ownership, attitudes, and use cases across different demographics and markets.

• Develop segmentation frameworks that identify and quantify key user archetypes - from new adopters to institutional participants - to guide product and marketing strategies.

• Conduct market sizing and opportunity analysis for bitcoin-related products and stablecoins, across Block's ecosystem.

• Integrate survey, behavioral, and on-chain data to provide a holistic picture of bitcoin's role in people's financial lives.

• Collaborate cross-functionally with partners across Cash App, Square, Bitkey, and Proto to align insights with business and technical priorities.

• Develop measurement frameworks for bitcoin brand tracking and conduct primary research and frameworks for GTM, messaging and positioning.

• Use AI and automation tools to accelerate research workflows - including insight synthesis, text summarization, and trend detection across unstructured data sources.

• Present insights and forecasts to senior leaders, connecting global bitcoin and crypto trends to actionable strategic recommendations.

You Have

• 10+ years of experience in quantitative market research, analytics, or strategic insights - ideally with exposure to bitcoin or other crypto ecosystems.

• Proven track record of leading cross-functional projects, navigating ambiguity, and delivering insights that shape strategic decisions. We expect this researcher to take a high-quality, inquisitive approach with deep investigation and clear communication to stakeholders

• Strong foundation in research design and methodology, including survey design, sampling, weighting, and statistical modeling. Proven experience conducting segmentations, market sizing, and attitudinal tracking studies that influence business strategy.

• Interest and understanding of Bitcoin markets, on-chain behavior, and network economics, plus familiarity with stablecoins and DeFi protocols. Bonus for direct experience in the bitcoin industry and understanding of the bitcoin ecosystem (such as the e.g. the Lightning Network). Experience working with on-chain datasets plus other alternative data sources which integrate behavioral and attitudinal signals a plus.

• Fluency in quantitative analysis tools such as SQL, R, Python, SPSS, or survey platforms (e.g., Qualtrics, Decipher).

• Strong analytical and storytelling skills, able to translate complex datasets into strategic insights for executives and product teams.

• Applied experience with AI tools to enhance automation, data synthesis, and research scalability. Preference for experience building and working with AI Agents.

• Curiosity and conviction about bitcoin and it's role in the future of finance.

We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page.

While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted.

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.

Zone A:
$239,600—$359,400 USD

Zone B:
$239,600—$359,400 USD

Zone C:
$239,600—$359,400 USD

Zone D:
$239,600—$359,400 USD

Use of AI in Our Hiring Process

We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws.

Contact us here with hiring practice or data usage questions.

Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block.

Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone.

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