Principal Engineer, Service Delivery

Dell Technologies

2 Locations permanent

Posted: March 6, 2026

Job Description

Principal Service Delivery Engineer

Dell Technologies customers rely on our products and services to drive progress. So, we take the service we provide extremely seriously. Service Delivery is all about making sure our technical solutions help clients fulfil their priorities, challenges and initiatives. As trusted advisors, we build in-depth knowledge of what each client wants to achieve. Then we make sure the services delivered by Dell Technologies deliver on all our promises. We also work closely with Sales and Global Services colleagues to develop strategic account growth plans, and to identify and pursue sales opportunities

Join us Principal Service Delivery Engineer on our Service Delivery in Bangalore to do the best work of your career and make a profound social impact.

What you’ll achieve

As a Service Delivery Engineer, you will provide world-class delivery support to our customers by building an in-depth knowledge of our customers’ priorities and initiatives and becoming a trusted advisor that avoids customer impact and facilitates continuous improvement. You will identify potential sales and growth opportunities and will partner with key stakeholders to maximize these prospects.

You will:

• Deploy, configure, and validate GPU‑accelerated compute clusters for AI, ML, and HPC with NVIDIA Base Command Manager (Warewulf and OpenHPC knowledge are a plus)

• Perform benchmarking with HPL GPU, HPL MxP, STREAM, NCCL, RCCL, and related tools

• Produce as-built documentation, performance reports, and share best practices amongst the team.

• Configure and secure RHEL, Ubuntu, Rocky for GenAI or HPC workloads

• Learn constantly and get to work with the latest GenAI platforms and infrastructure

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

• 7+ years with HPC or GenAI clusters, GPU based systems, AI infrastructure, or related fields

• Deep hands‑on experience with GPU deployment, configuration, and multi-node testing

• Proficiency with benchmarking tools: HPL, STREAM, NCCL, RCCL, MxP

• Red Hat certification (RHCSA/RHCE) or 7+ years of relevant RH distros experience

• Experience with GenAI/HPC networking (InfiniBand and/or RoCE)

Desirable Requirements

•Bachelor’s degree
•Strong proven ability to lead sub-teams

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Application closing date: 30-Apr-26

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

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