Principal Business Value Engineer

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together.

We are seeking an experienced and dynamic Value Engineering specialist to join Appian. As the Value Engineering expert you will play a pivotal role in assessing and communicating the value our top-tier customers have realized from our software solutions over the past decade. Collaborating closely with Account Executives, Solution Consultants, and the Customer Success team, you will analyze historical data, conduct stakeholder interviews, and develop comprehensive value realization reports that highlight ROI, efficiency gains, and strategic benefits.

Key Responsibilities

• Leadership: Support the build-out of a high-performing Value Engineering team. Provide insights, experience, and support building a top-notch function ensuring customer, team, and Appian success in driving new logs and expansion of key accounts through understanding value realized in our existing customers.

• Customer Engagement and Existing Projects Evaluation: Work closely with sales teams, customer success, and partners to engage with customers, conducting in-depth discovery sessions to understand their business challenges and objectives. Additionally, evaluate the ongoing value and impact of our PaaS software solutions for existing customers, ensuring their continued success.

• Value Quantification and Methodology Creation: Support the process of quantifying the financial and strategic value that our PaaS software solutions have in our existing customers. Develop a structured and repeatable methodology for assessing and communicating the economic impact of our solutions for customers' top and bottom lines along with risk & regulatory effectiveness. For Public Sector customers the focus will be on mission metrics and overall program KPIs and TCO.

• Stakeholder Engagement: Collaborate with internal teams and customer stakeholders to gather insights, validate findings, and ensure alignment on value metrics.

• Continuous Improvement: Identify opportunities for enhancing our value delivery based on historical analyses and customer feedback.

• Customized Presentations: Develop and deliver compelling presentations and proposals that communicate the value proposition of our PaaS software solutions, addressing specific customer requirements and industry trends.

Qualifications

• Experience: 7+ years in value engineering, business analysis, or a related field within the software or SaaS industry.

• Educational Background: Bachelor's degree in Business, Finance, Engineering, or a related discipline; MBA or advanced degree preferred.

• Analytical Skills: Proficiency in data analysis, financial modeling, and the use of analytical tools (e.g., Excel, SQL, BI platforms).

• Communication Skills: Exceptional ability to convey complex information clearly and persuasively to diverse audiences, including executive leadership.

• Strategic Thinking: Demonstrated capability to align technical solutions with business objectives and to develop strategies that drive value realization.

• Collaboration: Proven track record of working effectively in cross-functional teams and influencing stakeholders across various departments.

• Adaptability: Comfort operating in a fast-paced, dynamic environment with a proactive and solutions oriented mindset.

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Tools and Resources

• Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires.

• Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.

• Community: We’ll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company.

About Appian

Appian is a software company that automates business processes. The Appian AI-Powered Process Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish. The world's most innovative organizations trust Appian to improve their workflows, unify data, and optimize operations—resulting in better growth and superior customer experiences. For more information, visit appian.com. [Nasdaq: APPN]

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Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law.

Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected]. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

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