Presales Solution Architect - Manufacturing

IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

As a Solution Architect for Manufacturing, you will be expected to work alongside the Sales teams and the Business Architects to understand prospect and customer business and functional objectives, along with the “As-is” and “To-be” state of the organization in order to provide a functional product solution and demonstrate it back where needed.

Customer facing IFS presentations should ensure the knowledge and delivery of the value and technical solution customers expect. Expectations for Solution architects are as follows:

• Participate in internal and customer/prospect facing product presentations and demonstrations.
• Provide answers to technical questions in a Request for Information (RFI) or a Request for Proposal (RFP).
• Assist with technical qualification of sales opportunities.
• Expert knowledge of specific IFS products, industries and services for your area’s expertise.
• Build custom end-to-end demonstrations aligned with customers’/prospect key business initiatives.
• Ensure the successful delivery of Proof of Value tied to the customers’ success criteria and business initiatives.
• Translate technical and business needs into a customer focused value-centric solution.
• Maintain a high level of knowledge of all products and services including roadmaps and regular liaison with Product Management.
• Use the knowledge of the major customers’ needs to provide and/or propose commercially viable product/solution improvement feedback of large and complex customer requirements – involving senior management where needed
• Work with enterprise level prospects and clients and be prepared to question them to cover a complete architecture, including integration of IFS into a wider environment
• Comprehend and demonstrate the key metrics, KPI’s and business drivers for the IFS Industries.
• Working with the sales organization to address technical needs for the customers
• Ensure discipline of excellence and passion to every customer engagement
• Assist at external and internal customer facing events
• Always be considering ways to develop or improve key strategic initiatives to enhance our go to market.

• University education, equivalent professional qualifications or appropriate work history
• Deep knowledge of solution development, presenting software applications and business process mapping at a senior level
• Proven history working with Enterprise Resource Planning software or equivalent
• Strong verbal and written communication and planning skills
• Comfortable  working across multiple functions and geographical locations in a deadline-motivated environment.
• Fluency in English (verbal and written)
• A willingness to travel – nationally and internationally as requested

A Pre-Sales Solution Architect for Manufacturing, would be expected to have very good knowledge of the following areas:

• Proven knowledge in the Manufacturing Industry.
• Understanding of key manufacturing industry trends and AI adoption patterns relevant to industrial and enterprise contexts. 
• Proven track record in positioning and delivering complex, enterprise-level solutions that unlock measurable business value. 
• Developing solutions to deliver customer facing demonstrations and presentations focused on the key IFS and customer value messaging.
• End-to-end business process and business practices including process and solution mapping.
• Knowledge of IFS products and processes, with a focus on the IFS processes related to the manufacturing industry.
• Dedication to self-learning and regular training.
• Live the IFS Values.

We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.