Presales Consultant (3975)

About GBG

Enabling safe and rewarding digital lives for genuine people, everywhere

We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification.

With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live.

About the team and role

Global Fraud Solutions (GFS) Presales

At GFS, our presales team acts as the technical, strategic bridge between sales and product, driving revenue by qualifying leads, delivering customized product demonstrations, and preparing tailored proposals. We focus on understanding customer needs to map technical solutions to business value, ultimately increasing win rates and ensuring seamless customer implementation.

Presales Consultant

As a Presales Consultant you will be an industry expert in the fraud, risk and compliance domain. You will be called on to help guide product strategy, evangelise new solution opportunities with clients and prospects and provide guidance and content for product marketing. You will work collaboratively in conjunction with the business development team, at different stages of the sales cycle, to assist the business development team to close deals. This role involves working directly with the business development team, clients, product, and development teams, in addition to a variety of other internal teams. Spending time with your colleagues in the various markets we operate in will be an expectation of this role.

What you will do

• Be a Subject Matter Expert in the fraud risk and/or AML/CTF compliance domain
• Become a functional and technical expert on all GFS AML Compliance and Fraud prevention products
• Have the ability to conduct detailed demonstrations of the various GFS products
• Work with the business development team to complete RFI’s and RFP’s
• Attend meetings with members of the business development team as and when required
• Providing presales and technical support to the Business Development team
• Understand complex customer requirements to be able to propose best solutions for the customers using complete GFS product suite
• Execution of POC (Proof of Concept) sessions and documentation of POC results
• Product strategy – provide guidance for product roadmap
• Solution benchmarking – gain understanding of GFS solution positioning in the marketplace in comparison with its competitors to be able to accurately highlight our strengths and areas where development may be required

Skills we're looking for

• Experience in similar presales consulting role / or technical role where there was a lot of client engagement
• Demonstrated comprehensive functional knowledge of financial crime solutions on the marketplace
• General knowledge of Microsoft Technologies and solutions
• Basic understanding of SQL and enough technical knowledge to be able to run solution design workshops, configure demo’s and understand product development principles
• Experience in compliance and fraud risk management an advantage

To find out more

As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process.

To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to [email protected] and we’ll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.

Unleash your potential and be part of our mission to power safe and rewarding digital lives.