Premium Sales Manager (Crypto.com Arena)

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

Crypto.com Arena has an unrivaled reputation for excellence, having established itself as one of the world’s busiest and most successful venues in the world. As the home of three professional sports franchises – the NBA’s Los Angeles Lakers, the NHL’s LA Kings and the WNBA’s Los Angeles Sparks – Crypto.com Arena has proven to be a home court advantage for the local teams. The AEG owned and operated arena continues to distinguish itself as the host of major, high-profile events of national and international distinction including the 2004, 2011 & 2018 NBA All-Star Games, 2002 & 2017 NHL All-Star Games, 2000 Democratic National Convention, 2009 World Figure Skating Championships and 21 GRAMMY Awards shows.

For a quarter of a century, Crypto.com Arena has been marked with performances and special events that brought international stature to the downtown Los Angeles venue including concerts headlined by Taylor Swift, Drake, Beyoncé, Prince, U2, Paul McCartney, Garth Brooks, Usher, Jay-Z, Keith Urban, Roger Waters, Britney Spears, Katy Perry, Ed Sheeran, Kendrick Lamar, Michael Bublé, Carrie Underwood and Justin Timberlake, as well as world championship boxing, family shows and other live events.

Crypto.com Arena is not only a great venue for sports and entertainment, but it also holds a special place in the hearts of the local community. The arena has witnessed many historic moments, unforgettable performances, and become an iconic landmark in the region for the most popular and important events.

Job Summary:

The Premium Sales Manager position is responsible for the sale of Premium Memberships, with a focus on multi-year, multi-million-dollar contracts at Crypto.com Arena formerly known as STAPLES Center; primarily focused on premium suite lease. All premium suites and club seats include the LA Lakers, LA Kings and LA Sparks sports teams along with access to concerts and special events.

Essential Functions:

• Responsible for the closing of multi-year, six-figure hospitality contracts; primarily focused on selling premium suite leases.

• Negotiate contract terms with C-suite decision makers.

• 50% Outside Sales: Responsible for a minimum of 25 face-to-face meetings per month with premium prospects.

• Execute effective corporate sales calls, emails and customized presentations promoting the purchase of premium ticket inventory to meet/exceed established sales objectives.

• Proactively network, solicit, and follow up on any personal sales leads under the guidelines established by supervisors.

• Attend regular meetings with the Director of Premium Sales to establish best processes and strategies for driving new business.

• Work closely with other members of the Premium Department to ensure inventory integrity, high levels of customer service and enhance overall team performance.

• Manage 1-Year and Suite package buyer with goal of upselling them into multi-year hospitality contracts.

Required Qualifications:

• Minimum education level of: High School Diploma (BA/BS Degree Preferred).

• Minimum of 6 years of sales experience – at least three of those years focused on; Experience selling six to seven figure suite deals in the sports and entertainment industry preferred.

• Excellent people skills, with an ability to interact effectively and in a professional, diplomatic, and mature manner not only with members and guests, but with co-workers within the organization.

• Ability to read, listen, and communicate effectively in English, both verbally and in writing.

• Able to meet tight deadlines and work effectively in a high-pressure environment.

• Ability to write reports and business correspondence.

• Ability to effectively present information and respond to questions from groups of managers, members, and the general public.

• Highly organized with good coordinating and project management skills.

• Ability to calculate figures and amounts such as discounts, interest, escalation rates and sales volume.

• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.

• Ability to analyze problems involving many variables.

• Ability to access and accurately input information using a moderately complex computer system (Microsoft Dynamics CRM, etc.).

• Must possess basic computer skills using such programs as Microsoft Word and Excel.

• Must be able to work extended days and hours (including holidays and weekends) hosting events, client entertainment and other activities as required.

Pay scale: $69,397 - $101,204

Bonus: This position is not eligible for a bonus under the current bonus plan requirements.

Benefits: Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings.

AEG's policy is to hire the most qualified applicants. We are an equal opportunity employer and will not discriminate against any individual, employee, or application for employment on the basis of race, color, marital status, religion, age, sex, sexual orientation, national origin, or any other legally protected status recognized by federal, state or local law.

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.

Employer does not offer work visa sponsorship for this position.

This Employer is subject to the Fair Chance Initiative for Hiring Ordinance (FCIHO) (LAMC 189.00)