Precious Metals Analyst

Confidential

Ottawa, Ontario permanent

Posted: January 30, 2026

Job Description

Job Description
We are Canada's gold and silver professionals. The Canada Gold family is one of the country’s largest jewellery, precious metal, and diamond buyers, and sellers of gold and silver bullion. At our retail location in the Carlingwood Shopping Centre . We provide free appraisals and quotes for customers who bring in their valuables. Our goal is to provide our customers with the best prices, information, and expert advice when considering selling their valuables and/or investing in precious metals.

About the Position:
We are looking for a full-time Precious Metals Analyst to join our growing team. This is an in-person role where you’ll meet with customers who are buying or selling gold and other precious metals. Full in-store customer service training will be provided.

Responsibilities:

Deliver exceptional customer service in person and over the phone

Accurately assess customers’ precious metals in a timely manner using tools provided

Maintain a clean and organized store environment

Work on additional tasks and projects as assigned

What We’re Looking For:

Excellent customer service and communication skills

Strong problem-solving ability

Self-motivated and results-driven attitude

Interest in learning and professional development

Comfort and familiarity with computers and basic math

What We Offer:

Canada Gold is an equal opportunity employer and offers a range of benefits and support. We believe in hiring for character and training for skill, and we are committed to employee growth and advancement across our expanding group of businesses.

Benefits include:

Full in-store technical training program

Customer service bonuses

Opportunities for growth and advancement at locations across Canada

Schedule:

8-hour shift

Weekend and Weekdays. You may from time to time be asked to work at our other locations.

Experience:

Customer service: 1 year (preferred)

Work Location: In person

Job Type: Full-time

Benefits:

Dental care

Extended health care

Life insurance

Experience:

Customer service: 1 year (required)

Language:

English (required)

Work Location: In person

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