Precious Metals Analyst

Confidential

Hamilton, Ontario permanent

Posted: February 9, 2026

Job Description

Job Description
We are Canada's gold and silver professionals. The Canada Gold family is one of the country’s largest jewellery, precious metal, and diamond buyers, and sellers of gold and silver bullion. At our retail location, where we provide free appraisals and quotes for customers who bring in their valuables. Our goal is to provide our customers with the best prices, information, and expert advice when considering selling their valuables and/or investing in precious metals.

About the Position:
We are looking for a full-time Precious Metals Analyst to join our growing team. This is an in-person role where you’ll meet with customers who are buying or selling gold and other precious metals. Full in-store training will be provided.
Note: Reliable transportation required. We will from time to time ask that you support shifts at our other locations in Mississauga and Toronto

Responsibilities:

Deliver exceptional customer service in person and over the phone

Accurately assess customers’ precious metals in a timely manner using tools provided

Maintain a clean and organized store environment

Work on additional tasks and projects as assigned

What We’re Looking For:

Excellent customer service and communication skills

Strong problem-solving ability

Self-motivated, results-driven attitude, and eager to learn

Interest in learning and professional development

Comfort and familiarity with computers and basic math

What We Offer:

Canada Gold is an equal opportunity employer and offers a range of benefits and support. We believe in hiring for character and training for skill, and we are committed to employee growth and advancement across our expanding group of businesses.

Compensation:

Hourly rate: $23-$25/hour (based on experience and qualifications)

Customer service bonuses available

Benefits include:

Full in-store technical training program

Customer service bonuses

Opportunities for growth and advancement at locations across Canada

Schedule:

8-hour shifts

Day shift, weekdays and weekends

Experience:

Customer service: 1 year (preferred)

Work Location: In person

Active Vacancy

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