Pre-Sales Engineer

Pre-Sales Engineer (Cybersecurity)

Location: UAE / Middle East (Hybrid)
Company: ITHR
About ITHR

ITHR is a cybersecurity services company helping organizations across the UAE and Middle East strengthen their security posture through practical, outcome-driven programs.
We work closely with customers to design and deliver security solutions that are implementable, measurable, and aligned to real operational needs.
We are looking to add a technically strong, customer-facing Pre-Sales Engineer who can lead discovery, shape solutions, run demos/POCs, and support proposals—while partnering closely with sales and delivery teams.
About the Role

As a Pre-Sales Engineer (Sales Engineer – Technical), you will be the technical owner during the pre-sales cycle—supporting customer engagements from the first meeting through solution design, demos/POCs, proposal development, and handover to delivery.
You will build customer trust, reduce technical uncertainty, and help close opportunities by clearly connecting technical capabilities to measurable business outcomes.
Key Responsibilities

Lead technical discovery sessions to understand customer environments, pain points, constraints, and success criteria
Design solution approaches and service scopes aligned to customer requirements and delivery feasibility
Deliver technical presentations, workshops, product/service walkthroughs, and proof-of-concepts (POCs)
Support sales with technical qualification, objection handling, and solution positioning
Develop technical content for proposals and RFP responses (architecture diagrams, solution narratives, assumptions/dependencies)
Act as the technical liaison between customers, sales, and delivery to ensure clean handovers and scope integrity
Stay current on cybersecurity technologies, threat landscape trends, and best practices relevant to customer engagements
Requirements

Must-Have

2–4+ years of experience in a Pre-Sales / Sales Engineer / Solutions Engineer role within cybersecurity
Strong foundational knowledge across core domains: networking, endpoints, identity, cloud basics, and security logging/monitoring
Excellent communication and presentation skills, comfortable engaging both technical and business stakeholders
Ability to translate technical concepts into business value (risk reduction, operational improvement, compliance alignment)
Bachelor’s degree in Computer Science, IT, Engineering, or equivalent practical experience

Nice-to-Have

Hands-on exposure to any of the following:
SIEM / XDR / EDR
SOC operations
Vulnerability management
Incident response
IAM / PAM
Cloud security
Network security
Email security
DLP / DSPM
Experience preparing customer-facing solution documentation and responding to RFPs
Relevant certifications such as Security+, CCNA, AZ-900, AWS CCP, or vendor-specific certifications
Benefits of Working at ITHR

Competitive compensation + performance incentives
Strong base salary with deal-based incentives tied to impact
Hybrid flexibility
Balanced hybrid/WFH model aligned with customer workshops and demos
Training & certification budget
Dedicated annual budget for cybersecurity learning and certifications
Hands-on technical exposure
Work on real-world customer challenges across modern security stacks and services
Strong collaboration culture
Direct access to delivery teams and leadership to design realistic, win-worthy solutions
Clear growth path
Progression into Senior Pre-Sales, Solutions Architect, or Practice Lead roles based on performance
Execution-driven culture
Cyber-focused team that values technical credibility, ownership, and accountability
Ready to Join a Mission That Matters?

Send your CV along with a short note covering:
Your pre-sales experience (discovery, demos/POCs, proposals/RFPs), and
The cybersecurity domains and tools you’ve worked with