Practice Support Coordinator

We are one of the largest international law firms in the world. With over 30 offices across the globe, we strive to exceed the expectations of our clients, providing them with the highest-quality advice and legal insight, which combines the firm’s global standards with in-depth local expertise.

Our firm, work and people span jurisdictions, cultures, and languages. We offer our clients a truly international perspective. We believe every career should be rewarding and stimulating - full of opportunities to learn, thrive, and grow. That’s why we’re so proud of our inclusive, friendly, and team-based approach to work.

You’ll find our clients in commercial and industrial sectors, the financial investor community, governments, regulators, trade bodies, and not-for-profit organisations. But no matter who they are or why they’ve reached out to us, we provide a world-class service every step of the way. And that’s possible thanks to the entrepreneurial spirit and conscientious approach to work that you’ll find across all of our teams.

Whichever area of the business you join, you’ll become an integral part an innovative, diverse and ambitious team of people. Clifford Chance is a place where the brightest minds and the best of colleagues meet.

Key Responsibilities

Matter Management

• Client and matter clearance and opening
• Liaising with clients on matter management processes including AML processes
• Maintaining and drafting of Engagement letters
• MTM File maintenance
• Managing associate's checklist and matter file list
• Maintaning and updating of Matter document folder in IManage
• Matter project administration (from the opening to the closing of matter including setup of matter SharePoint site, to supporting post-closing activities such as bibling, archiving)
• Client & matter-team meetings

Commercials/Billing/Collections

• Monitoring and recording project scope and adjustments, estimates, caps, billing agreements
• Matter balance report and client weekly fee updates
• Working Capital management – facilitate all WC activities:
• Attending and organising monthly meeting between relevant partner and working capital team to review WIP/Debt positions.
• prepare for monthly meetings by circulating drafts to fee earners for review, with final review by lead associate
• If meetings need to move due to client commitments, responsible for rearranging meeting to ensure it occurs first two weeks of every month
• Support Billing and collection tasks including raising timely and accurate GMPS bills, invoices, tax computations and write-offs for billing team's review. Liaise with the billing team and dispatch invoices to clients safely

Business Development Support

• Support Partners and the BD team with business development activity:
• amend business development and client focus materials including CVs, pitches, presentations, client briefings etc.
• monitoring of business development collateral such as CVs and MIS to ensure it is up to date
• organise, facilitate and provide host support for internal events and client events where required, including virtual events.
• facilitating updates to clients

Matter Team Support

• Document production and DPU liaison where necessary, includes:
• transcribing, editing and amending legal and other documents.
• convert, compare, copy type and proofread the same as necessary, ensuring that documents comply with house style
• Signing pages where applicable
• e-Filing where applicable

Best Delivery/Legal Tech/KETL Opportunities/Projects

• Understand and support the use of legal technology, including facilitation and management of solutions applied to a matter where necessary.  Includes knowledge of the Best Delivery checklist.
• Best delivery tools superuser
• Facilitate end of matter review to identify follow on opportunities such as deal reviews, KETL opportunities etc

Complex Travel Arrangements

• Flight and hotel bookings, changes, insurance, visas and other travel related services which a team assistant/concierge is unable to manage effectively
• Planning of itinerary travel route and liaising with clients for meetings
• Reservation of hotel meeting venues, restaurants and work desks in other local offices

The duties assigned above are not a comprehensive list and are a summary of your core duties which may evolve from time to time 

• Minimum of 5 years of relevant experience
• Good command of spoken and written English
• Proficiency in MS Word, Excel and PowerPoint
• Able to work independently, take initiative, polite and with positive working attitude
• Strong sense of responsibility and excellent organizational skills

Equal opportunities statement

At Clifford Chance, we understand that our true asset is our people. Inclusion is good for our team and their families, our firm and society.

We are committed to treating all employees and applicants fairly and equally regardless of their gender, gender identity and expression, marital or civil partnership status, race, colour, national or ethnic origin, social or economic background, disability, religious belief, sexual orientation, or age.  This applies to recruitment and selection, terms and conditions of employment including pay, promotion, training, transfer and every other aspect of employment.

We have a variety of flourishing employee networks. These networks are a place for colleagues to share experiences and advocate for change wherever they see an opportunity for improvement.

Our goal is to deliver an equality of opportunity, an equality of aspiration and an equality of experience to everyone who works in our firm. 

Find out more about our inclusive culture here