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Post Closing Associate

Quontic

Queens, New York, United States Hybrid permanent

Posted: April 21, 2026

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Quick Summary

We're looking for a Post Closing Associate to join our team in Queens, New York, and help us deliver exceptional customer service and simplify financial transactions.

Job Description

Why Work for Quontic?

Quontic Bank is a CDFI federally chartered digital community bank. We have a customer-centric culture built around helping our customers and giving back to local communities. We're making homeownership simpler, faster, and most importantly, more accessible for all communities across the United States.

Who We are

Quontic is the adaptive digital bank that empowers its customers financially while embracing their diverse circumstances. Quontic's mission to break the system for financial empowerment stands in the face of big banks and proves there is a better and more equitable way to put the customer first. We focus on truly understanding and serving the underdogs, entrepreneurs, gig-economy workers, immigrants, and more with a curated banking experience as opposed to a one-size-fits-all banking approach.

What We Live By

Whatever your role, we are bound by a spirit of collective commitment and excellence in all aspects of our work. As an employee of Quontic, the importance of your contributions cannot be overstated. You are an important part of our team!

Your Primary Responsibilities Include:

The Post Closing Associate ensures accurate and timely completion of mortgage loan transactions by reviewing loan documentation, coordinating with various stakeholders, and ensuring compliance with regulatory requirements and company policies.

Job Responsibilities:

• Assist in reviewing loan documentation, including closing disclosures, promissory notes, deeds of trust, and title policies, to ensure accuracy and completeness.
• Work closely with the Post Closing Coordinator and other internal departments, such as underwriting, funding, and servicing, to resolve post-closing issues and exceptions.
• Assist in coordinating with external parties, such as settlement agents, attorneys, title companies, and investors, to obtain missing documents or information required for loan file completion.
• Help ensure the accurate and timely delivery of loan documents to investors, mortgage insurers, government agencies, and other relevant parties.
• Maintain organized loan files and documentation, ensuring compliance with record-keeping requirements.
• Stay updated with industry changes, regulatory guidelines, and best practices related to post-closing processes and procedures.
• Collaborate with team members to contribute to process improvement initiatives aimed at enhancing operational efficiency and customer experience.

• Perform special projects, and additional duties and responsibilities as required.


Requirements:
Education and Experience Requirements:

• Associate’s degree (or equivalent); OR high school diploma (or equivalent) plus two years of experience in functional area.

Additional Requirements:

• Familiarity with mortgage lending functions.
• Familiarity with Microsoft Office 365 products.
• Willingness to pursue continuing education, certifications, etc. as applicable to advancing in the organization.
• Analytical and problem-solving skills.
• Interpersonal and communication skills with the ability to speak confidently.
• An ability to thrive in a fast-paced environment where priorities change daily, and where employees wear many hats.
• Detail-oriented with the ability to think "outside the box" and prioritize tasks and decisions in a timely manner.
• Self-directed, yet effective working as part of a collaborative team.
• Responsive and customer-focused with a demonstrated use of professional judgment.

The above is merely a description. Responsibilities and duties are not limited to the above. Quontic reserves the right to change job descriptions at any time.


Benefits:
This role's annual base salary range is $54,000 - $69,000.

In addition to a fulfilling career, we offer competitive compensation and a comprehensive benefits package that can fuel your financial milestones & keep you well. Full time employees are eligible for:

• Health, Dental, Vision, & Life Insurance
• Financial Wellness Planning & Coaching
• Counseling Support Services & Resources
• Paid Parental Leave
• Pet Insurance
• 401K Match
• Employee Bank Accounts with Quontic
• Generous Paid Time Off

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