Portuguese-Speaking Customer Support for Subscription-Based Services Department

Mercier Consultancy

Greece Remote permanent

Posted: February 19, 2026

Job Description

Mercier Consultancy is thrilled to announce an opening for a Portuguese-Speaking Customer Support Representative in our Subscription-Based Services Department! In this key role, you will provide top-notch assistance to our Portuguese-speaking customers, helping them navigate our subscription services and ensuring they have a seamless experience.

This position is perfect for individuals who are passionate about customer service and enjoy working in a dynamic environment. If you have excellent communication skills and a keen interest in subscription-based services, we would love to hear from you!

Responsibilities

• Assist customers in Portuguese via phone, email, and chat regarding subscription inquiries and issues
• Guide clients through the subscription process, including sign-ups, cancellations, and account management
• Maintain accurate records of customer interactions in our support system
• Collaborate with teams to resolve customer issues and improve service delivery
• Educate customers on service features, updates, and best practices
• Gather feedback to help inform product improvements and innovations
• Participate in training sessions to stay updated on industry trends and subscription services

Requirements:
• Fluency in Portuguese and English, both written and verbal, is required.
• Your nationality and native language must be clearly stated in your C.V. and/or Cover Letter.
• Experience in customer support, particularly in subscription-based services or consumer-facing roles
• Excellent communication and interpersonal skills
• Strong problem-solving capabilities and attention to detail
• A customer-focused attitude with a commitment to service excellence
• Ability to multitask effectively in a fast-paced environment
• Familiarity with customer support software and CRM tools is a plus

Benefits:
• Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel )
• Private Health Insurance
• 2 Extra Salaries Per Year
• Support In Finding Accommodation After Hotel
• Fully Paid Training
• Monthly Performance Bonus
• Free Greek Course
• And More...

Why Apply Through MisuJob?

AI-Powered Job Matching: MisuJob uses advanced artificial intelligence to analyze your skills, experience, and career goals. Our matching algorithm compares your profile against thousands of job requirements to find positions where you have the highest chance of success. This saves you hours of manual job searching and ensures you only see relevant opportunities.

One-Click Applications: Once you create your profile, applying to jobs is effortless. Your resume and cover letter are automatically tailored to highlight the most relevant experience for each position. You can apply to multiple jobs in minutes, not hours.

Career Intelligence: Beyond job matching, MisuJob provides valuable career insights. See how your skills compare to market demands, identify skill gaps to address, and understand salary benchmarks for your experience level. Make data-driven decisions about your career path.

Frequently Asked Questions

How do I apply for this position?

Click the "Register to Apply" button above to create a free MisuJob account. Once registered, you can apply with one click and track your application status in your dashboard.

Is MisuJob free for job seekers?

Yes, MisuJob is completely free for job seekers. Create your profile, get matched with jobs, and apply without any cost. We help you find your dream job without any hidden fees.

How does AI matching work?

Our AI analyzes your resume, skills, and experience to understand your professional profile. It then compares this against job requirements using natural language processing to calculate a match percentage. Higher matches mean better fit for the role.

Can I apply to jobs in other countries?

Absolutely. MisuJob features jobs from companies worldwide, including remote positions. Filter by location or look for remote opportunities to find jobs that match your preferences.

Ready to Apply?

Join thousands of job seekers using MisuJob's AI to find and apply to their dream jobs automatically.