Portuguese-Speaking Customer Support for Food Delivery Service Dept. in Greece

Mercier Consultancy

Greece Remote permanent

Posted: February 19, 2026

Job Description

Mercier Consultancy is pleased to announce an opening for a Portuguese-Speaking Customer Support Representative for our Food Delivery Service Department in Greece! In this dynamic role, you will provide outstanding support to our Portuguese-speaking customers, ensuring they have a seamless and enjoyable experience with our food delivery services.

This position is perfect for individuals who are passionate about food, customer service, and the fast-paced world of delivery services. If you have excellent communication skills and a friendly attitude, we would love to have you on our team!

Responsibilities

• Handle customer inquiries in Portuguese through phone, email, and chat
• Assist customers with their orders, delivery issues, and service inquiries
• Document all interactions and resolutions accurately in our support system
• Collaborate with delivery teams and restaurants to resolve customer issues
• Provide guidance on promotions, menu options, and service details
• Gather customer feedback to improve service quality
• Participate in training sessions to ensure knowledge of food safety and delivery processes

Requirements:
• Fluency in Portuguese and English, both written and verbal, is essential.
• Your nationality and native language must be clearly stated in your C.V. and/or Cover Letter.
• Previous experience in customer support, preferably in food delivery or customer service
• Excellent communication and interpersonal skills
• Strong ability to troubleshoot and resolve issues efficiently
• Customer-centric approach with a passion for service
• Able to work in a fast-paced environment and manage multiple tasks
• Familiarity with food delivery apps and technologies is a plus

Benefits:
• Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel )
• Private Health Insurance
• 2 Extra Salaries Per Year
• Support In Finding Accommodation After Hotel
• Fully Paid Training
• Monthly Performance Bonus
• Free Greek Course
• And More...

Why Apply Through MisuJob?

AI-Powered Job Matching: MisuJob uses advanced artificial intelligence to analyze your skills, experience, and career goals. Our matching algorithm compares your profile against thousands of job requirements to find positions where you have the highest chance of success. This saves you hours of manual job searching and ensures you only see relevant opportunities.

One-Click Applications: Once you create your profile, applying to jobs is effortless. Your resume and cover letter are automatically tailored to highlight the most relevant experience for each position. You can apply to multiple jobs in minutes, not hours.

Career Intelligence: Beyond job matching, MisuJob provides valuable career insights. See how your skills compare to market demands, identify skill gaps to address, and understand salary benchmarks for your experience level. Make data-driven decisions about your career path.

Frequently Asked Questions

How do I apply for this position?

Click the "Register to Apply" button above to create a free MisuJob account. Once registered, you can apply with one click and track your application status in your dashboard.

Is MisuJob free for job seekers?

Yes, MisuJob is completely free for job seekers. Create your profile, get matched with jobs, and apply without any cost. We help you find your dream job without any hidden fees.

How does AI matching work?

Our AI analyzes your resume, skills, and experience to understand your professional profile. It then compares this against job requirements using natural language processing to calculate a match percentage. Higher matches mean better fit for the role.

Can I apply to jobs in other countries?

Absolutely. MisuJob features jobs from companies worldwide, including remote positions. Filter by location or look for remote opportunities to find jobs that match your preferences.

Ready to Apply?

Join thousands of job seekers using MisuJob's AI to find and apply to their dream jobs automatically.