Portuguese-Speaking Customer Solutions Consultant - Sofia, Fully Paid Relocation

Mercier Consultancy

Plovdiv, Plovdiv Province, Bulgaria permanent

Posted: March 26, 2026

Job Description

Mercier Consultancy is seeking a Portuguese-Speaking Customer Solutions Consultant to join our dynamic team in Sofia, Bulgaria, with fully paid relocation support. In this position, you will serve as the primary liaison for Portuguese-speaking clients, providing customized customer solutions that meet their unique needs and foster long-term satisfaction.

Operating within a fast-paced and collaborative environment, you will handle incoming client inquiries, troubleshoot issues, and deliver tailored solutions. This role offers excellent opportunities for professional growth together with comprehensive relocation assistance.

Responsibilities

• Provide dedicated support to Portuguese-speaking customers
• Assess client needs and deliver customized solutions
• Collaborate with cross-functional teams to resolve client issues efficiently
• Maintain accurate and thorough records of client interactions and resolutions
• Identify and recommend improvements based on client feedback
• Assist with client onboarding and training processes
• Stay informed about company services, products, and market developments

Requirements:
• Fluency in Portuguese and English, both spoken and written.
• Your native language and nationality must be clearly specified in your C.V. and/or Cover Letter.
• Strong customer service skills with a proactive and solution-driven approach
• Excellent communication and interpersonal skills
• Ability to work both independently and within a team
• Highly detail-oriented with strong problem-solving capabilities
• Previous experience in customer support or consulting is preferred
• Willingness to relocate to Sofia, Bulgaria, with full relocation costs covered

Benefits:
• Fully paid training

• Stable job and career development opportunities

• Attractive salary

• Additional health insurance

• 50+ benefits and services to choose from

• Positive international working environment

• Support and learning

• Employee referral bonuses

Why Apply Through MisuJob?

AI-Powered Job Matching: MisuJob uses advanced artificial intelligence to analyze your skills, experience, and career goals. Our matching algorithm compares your profile against thousands of job requirements to find positions where you have the highest chance of success. This saves you hours of manual job searching and ensures you only see relevant opportunities.

One-Click Applications: Once you create your profile, applying to jobs is effortless. Your resume and cover letter are automatically tailored to highlight the most relevant experience for each position. You can apply to multiple jobs in minutes, not hours.

Career Intelligence: Beyond job matching, MisuJob provides valuable career insights. See how your skills compare to market demands, identify skill gaps to address, and understand salary benchmarks for your experience level. Make data-driven decisions about your career path.

Frequently Asked Questions

How do I apply for this position?

Click the "Register to Apply" button above to create a free MisuJob account. Once registered, you can apply with one click and track your application status in your dashboard.

Is MisuJob free for job seekers?

Yes, MisuJob is completely free for job seekers. Create your profile, get matched with jobs, and apply without any cost. We help you find your dream job without any hidden fees.

How does AI matching work?

Our AI analyzes your resume, skills, and experience to understand your professional profile. It then compares this against job requirements using natural language processing to calculate a match percentage. Higher matches mean better fit for the role.

Can I apply to jobs in other countries?

Absolutely. MisuJob features jobs from companies worldwide, including remote positions. Filter by location or look for remote opportunities to find jobs that match your preferences.

Ready to Apply?

Join thousands of job seekers using MisuJob's AI to find and apply to their dream jobs automatically.