Portuguese Speaking Customer Service for Energy Company - Work In Greece

Mercier Consultancy

Sofia, Sofia City Province, Bulgaria Remote permanent

Posted: March 2, 2026

Job Description

Mercier Consultancy is thrilled to offer a unique opportunity for a Portuguese Speaking Customer Service Representative to join our Client's Energy Company in Greece. In this important role, you will provide outstanding support to our Portuguese-speaking customers, assisting them with inquiries related to energy services and solutions.

Your fluency in Portuguese will be essential as you help clients navigate their energy needs, answering questions regarding services, billing, and sustainability initiatives. By providing exceptional customer service, you will enhance customer satisfaction and build long-lasting relationships within the energy sector.

Responsibilities

• Provide high-quality customer service in Portuguese through phone, email, and chat regarding energy products and services
• Assist customers with inquiries about their accounts, billing, and energy usage
• Resolve customer complaints and issues promptly and professionally
• Document all customer interactions accurately in our CRM system
• Collaborate with internal teams to ensure effective service delivery and issue resolution
• Gather feedback from customers to help enhance service quality and offerings
• Stay informed about the energy sector and sustainability practices

Requirements:
• Fluency in Portuguese and English, with strong communication and interpersonal skills
• Excellent customer service orientation and problem-solving abilities
• Previous experience in customer service, particularly in energy or utilities, is preferred
• Ability to manage multiple inquiries effectively in a fast-paced environment
• Detail-oriented with strong organizational skills
• Genuine interest in energy solutions and sustainability, eager to assist customers
• Familiarity with customer support software and CRM systems is a plus

Benefits:
• Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel )
• Private Health Insurance
• 2 Extra Salaries Per Year
• Support In Finding Accommodation After Hotel
• Fully Paid Training
• Monthly Performance Bonus
• Free Greek Course
• And More...

Why Apply Through MisuJob?

AI-Powered Job Matching: MisuJob uses advanced artificial intelligence to analyze your skills, experience, and career goals. Our matching algorithm compares your profile against thousands of job requirements to find positions where you have the highest chance of success. This saves you hours of manual job searching and ensures you only see relevant opportunities.

One-Click Applications: Once you create your profile, applying to jobs is effortless. Your resume and cover letter are automatically tailored to highlight the most relevant experience for each position. You can apply to multiple jobs in minutes, not hours.

Career Intelligence: Beyond job matching, MisuJob provides valuable career insights. See how your skills compare to market demands, identify skill gaps to address, and understand salary benchmarks for your experience level. Make data-driven decisions about your career path.

Frequently Asked Questions

How do I apply for this position?

Click the "Register to Apply" button above to create a free MisuJob account. Once registered, you can apply with one click and track your application status in your dashboard.

Is MisuJob free for job seekers?

Yes, MisuJob is completely free for job seekers. Create your profile, get matched with jobs, and apply without any cost. We help you find your dream job without any hidden fees.

How does AI matching work?

Our AI analyzes your resume, skills, and experience to understand your professional profile. It then compares this against job requirements using natural language processing to calculate a match percentage. Higher matches mean better fit for the role.

Can I apply to jobs in other countries?

Absolutely. MisuJob features jobs from companies worldwide, including remote positions. Filter by location or look for remote opportunities to find jobs that match your preferences.

Ready to Apply?

Join thousands of job seekers using MisuJob's AI to find and apply to their dream jobs automatically.