Portuguese Speaking Customer Service for Cloud Services Provider in Greece

Mercier Consultancy

Athens, Attica, Greece Remote permanent

Posted: March 2, 2026

Quick Summary

This role is for a Portuguese speaking Customer Service Representative who will assist clients with cloud services in Greece. Key responsibilities include responding to customer inquiries, troubleshooting issues, and ensuring seamless customer experiences. The ideal candidate will have excellent communication skills and a strong ability to work in a fast-paced environment.

Required Skills

Job Description

Mercier Consultancy is thrilled to announce a vacancy for a Portuguese Speaking Customer Service Representative for our Client, a leading Cloud Services Provider, located in Greece. In this vital role, you will provide outstanding support to our Portuguese-speaking customers, assisting them with inquiries related to various cloud services and solutions.

Your fluency in Portuguese will be essential as you help clients understand our offerings, troubleshoot issues, and ensure their experiences with our cloud services are seamless and productive. Your commitment to exceptional customer service will be key in building strong relationships with our clients.

Responsibilities

• Deliver exceptional customer service in Portuguese through phone, email, and chat regarding cloud services inquiries
• Assist customers with technical questions, account management, and service usage
• Engage in troubleshooting and resolving customer issues promptly and effectively
• Document all customer interactions accurately in our CRM system
• Collaborate with technical and support teams to ensure timely and accurate resolutions
• Collect feedback from customers to inform service improvements and enhancements
• Stay updated on the latest trends and technologies in cloud services

Requirements:
• Fluency in Portuguese and English, with strong communication skills
• Exceptional customer service orientation with a focus on problem-solving
• Prior experience in customer service, particularly in technology or cloud services, is preferred
• Able to manage multiple inquiries and tasks efficiently
• Detail-oriented with excellent organizational abilities
• Genuine interest in cloud technologies and committed to customer satisfaction
• Familiarity with customer support software and CRM systems is a plus

Benefits:
• Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel )
• Private Health Insurance
• 2 Extra Salaries Per Year
• Support In Finding Accommodation After Hotel
• Fully Paid Training
• Monthly Performance Bonus
• Free Greek Course
• And More...

Why Apply Through MisuJob?

AI-Powered Job Matching: MisuJob uses advanced artificial intelligence to analyze your skills, experience, and career goals. Our matching algorithm compares your profile against thousands of job requirements to find positions where you have the highest chance of success. This saves you hours of manual job searching and ensures you only see relevant opportunities.

One-Click Applications: Once you create your profile, applying to jobs is effortless. Your resume and cover letter are automatically tailored to highlight the most relevant experience for each position. You can apply to multiple jobs in minutes, not hours.

Career Intelligence: Beyond job matching, MisuJob provides valuable career insights. See how your skills compare to market demands, identify skill gaps to address, and understand salary benchmarks for your experience level. Make data-driven decisions about your career path.

Frequently Asked Questions

How do I apply for this position?

Click the "Register to Apply" button above to create a free MisuJob account. Once registered, you can apply with one click and track your application status in your dashboard.

Is MisuJob free for job seekers?

Yes, MisuJob is completely free for job seekers. Create your profile, get matched with jobs, and apply without any cost. We help you find your dream job without any hidden fees.

How does AI matching work?

Our AI analyzes your resume, skills, and experience to understand your professional profile. It then compares this against job requirements using natural language processing to calculate a match percentage. Higher matches mean better fit for the role.

Can I apply to jobs in other countries?

Absolutely. MisuJob features jobs from companies worldwide, including remote positions. Filter by location or look for remote opportunities to find jobs that match your preferences.

Ready to Apply?

Join thousands of job seekers using MisuJob's AI to find and apply to their dream jobs automatically.

Interested in this position?