Portuguese Customer Support for Fashion & Luxury Brand - Relocation to Greece

Mercier Consultancy

Greece Remote permanent

Posted: April 27, 2026

Required Skills

Job Description

Mercier Consultancy is proud to offer an exciting opportunity for a Portuguese Customer Support Representative in the Fashion & Luxury Brand sector with a relocation package to Greece! In this role, you will deliver exceptional support to our Portuguese-speaking clients, ensuring a premium experience with our high-end fashion products and services.

This is an excellent chance for motivated individuals who seek to combine their passion for fashion and customer service with an international career experience in a vibrant country like Greece. If you are dedicated, adaptable, and driven to provide outstanding service, we encourage you to apply.

Responsibilities

• Provide top-tier customer support in Portuguese
• Assist clients with inquiries related to fashion products, orders, returns, and promotions
• Manage customer interactions efficiently and document all communication in CRM systems
• Coordinate with internal teams to ensure timely and accurate resolution of client issues
• Maintain strong product knowledge to guide clients effectively
• Gather customer feedback to help improve services and offerings
• Participate in training and development programs while adapting to the new work environment after relocating to Greece

Requirements:
• Fluency in Portuguese and English, both written and verbal
• Previous customer support experience, ideally in fashion or luxury retail
• Strong communication and interpersonal skills
• Flexibility and willingness to relocate to Greece
• Excellent problem-solving abilities and attention to detail
• Ability to thrive in a fast-paced, multicultural environment
• Proficiency with customer support tools and CRM platforms
• Passion for fashion and luxury brands

Benefits:
• Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel )
• Private Health Insurance
• 2 Extra Salaries Per Year
• Support In Finding Accommodation After Hotel
• Fully Paid Training
• Monthly Performance Bonus
• Free Greek Course
• And More...

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