Portfolio Accounts Lead (Retail Media)

takealot.com, South Africa's leading online retailer, is looking for a Revenue Driving Portfolio Lead to join our Retail Media team in Cape Town.

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

This position reports to the Group Head of Retail Media

Your responsibilities will include:

Accountable for achieving the Group’s Client Portfolio Target, by:

• Drive performance within a sales team (5-10 people) to deliver against RM sales targets

• Ensure that Sales processes are complete and adhered to, & service processes and that target tracking is kept up to date

• Identify shortfalls in the sales process and help improve efficiency and productivity

• Track key productivity metrics and manage the team against key outcomes.

• Drive improvements in the quality of data and reporting offered to clients

• Develop strategies for acquiring new advertising customers, and retaining and upselling existing customers

• Assist in the hands-on management of strategic brands and support client engagement for high-value advertising customers

• Manage and support a team of Sales Specialists with day-to-day operations

• Coach the advertising sales team to improve their sales skills and pipeline-building performance, closing deals, and retaining business.

• Work with the broader management team to set monthly targets for the sales team which is aligned with the business targets

• Ensure a solid sales pipeline is in place for a period and that there is a plan for big clients in line with their 12-month budgets

• Ensure a solid future-planning method is in place for top 30 clients on at least a quarterly basis

• Creating Annual plans and driving them to encourage account growth (GMV) and collaboration (misses on RMA)

• Collaborate and facilitate x-functional team environments between the Sales Specialists, Marketing, Merchant, and Finance teams.

• Build presentations and deliver sales pitches to close new business.

• Recruiting and onboarding of new Sales Specialists (AMs & KAMs)

• Performance Management of Sales Specialists (AMs & KAMs)

• Driving the adoption and usage of Takealot's self-service advertising platform by Retail, Marketplace and Advertising agencies.

• Proactively participate in content planning

• Collect feedback from suppliers about the advertising platform and provide useful insights to enhance the platform and service offering further.

• Improve NPS scoring, retention, and account growth metrics.

• Serve as a thought leader, running educational webinars and/or sharing as a speaker at events.

Qualification & Experience:

• Degree or Advanced Diploma in Business, Finance, Marketing, or Digital Communications.

• Minimum 5 years’ experience in Retail/Media Advertising

• Fluent in English language (both verbal and written)

• Publisher, or relevant Industry partner responsible for driving client portfolio growth, with evidence of meeting/ exceeding sales targets.

• Minimum of 2 years managing a Sales Team

• Experience in establishing sales management processes

• Experience with CRM tool(s)

• eCommerce experience is preferred but not required

Attributes Required:

• Strong people management skills

• Strong negotiating and numerical skills attention to detail

• Excellent communication skills, both written and spoken

• Commercially astute with an inherent understanding of the drivers of business value

• Relentlessly high standards (is never satisfied with the status quo)

• Motivated and driven to succeed with a performance mindset

• A results-oriented person who thinks Big with a lot of energy to excel in a dynamic environment.

• Organized, ability to prioritize

• Solutions-oriented, can-do attitude; self-motivated and entrepreneurial

The Environment:

• takealot.com employees are entrepreneurial and dynamic, smart, customer- centric, fun and have the shared ambition of takealot.com being the leading e- commerce company in Africa.

• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.

• We are short on ego and high on output.

• We are doers and not only thinkers, its all in the execution after all.

• We love what we do and what we are creating.

• We seek to employ an Extra Ordinary Mind who is Smart, has Integrity, and is Hardworking.

If you meet the above you are an Extraordinary Mind so come and join us!

Takealot Group is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply.