Porter

AccorHotel

East Melbourne, VIC, Australia permanent

Posted: April 28, 2026

Job Description

At Pullman, we celebrate the transformative power of progress — thriving on the art of seeing the familiar in new ways. Here, diverse perspectives collide to spark creativity, and fresh possibilities unfold.

Perfectly positioned on the edge of Fitzroy Gardens and just moments from the MCG, Pullman Melbourne on the Park stands as one of the city’s most iconic hotels, renowned for its legacy of delivering first-class experiences to business travellers, curious explorers, and passionate sports fans alike.

Our Concierge team is responsible for providing first impressions to our guests.

As a Porter, your key responsibilities will include (but not limited to):

• Welcoming guests.
• Carrying luggage.
• Valet parking guest vehicles.
• Explaining hotel facilities.
• Maintaining the cleanliness standards of the Hotel entrance.
• Providing tourism information including dining and entertainment recommendations.
• Promoting the Accor Live Limitless Loyalty Program.
• Ability to work a flexible 7-day roster including AM and PM shifts.

You will also be well-presented with a positive and professional attitude and have a passion for hotel operations and providing exceptional customer service.

Qualifications

The successful candidate will have previous experience in a similar role plus (but not limited to):

• Ability to lift sometimes heavy luggage.
• Ability to work as part of a team but also independently.
• Ability to provide prompt and efficient service including upselling advantageous.
• Time management skills with the ability to multi-task.
• Responsible Service of Alcohol and
• C Class Driver’s Licence (Manual).

• Valuable Savings and Perks: Enjoy discounted car parking right on site, plus exclusive deals on food & beverage—making every day at work rewarding as well as affordable.

• Global Accor Privileges: Get access to special Accor family and friends room rates across the globe, along with additional staff discounts at Accor hotels worldwide—perfect for your next getaway or a holiday with loved ones.

• Development and Opportunities: At Accor, your growth is our priority. Join us for outstanding career development, with world-class training and opportunities to advance across our global network. 

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