Polish Speaking Customer Service for Digital Wallet Provider - Work In Greece

Mercier Consultancy

Athens, Attica, Greece permanent

Posted: March 4, 2026

Required Skills

Job Description

Mercier Consultancy is thrilled to announce an opening for a Polish Speaking Customer Service Representative for our Client, a leading Digital Wallet Provider. This position will be based in Greece, where you will provide exceptional support to Polish-speaking customers, assisting them with inquiries related to digital wallet services and financial transactions.

Your fluency in Polish will be essential in helping clients navigate our digital wallet platform, answering questions about features, troubleshooting issues, and ensuring a seamless user experience for all customers. You will play a pivotal role in delivering high-quality service and fostering customer trust in our financial solutions.

Responsibilities

• Provide outstanding customer service in Polish through phone, email, and chat regarding digital wallet inquiries
• Assist customers with account setup, transactions, and resolving any issues they may encounter
• Educate clients about product features and benefits to enhance their user experience
• Document customer interactions accurately in our CRM system
• Collaborate with technical support teams to resolve complex inquiries effectively
• Collect and communicate customer feedback to help improve our services
• Stay up to date with trends in digital wallets and fintech innovations

Requirements:
• Fluency in Polish and English, with strong communication skills
• Exceptional customer service skills and a proactive problem-solving attitude
• Previous experience in customer service, particularly in the fintech or digital services sector, is preferred
• Able to manage multiple inquiries efficiently in a dynamic work environment
• Detail-oriented with strong organizational capabilities
• Interest in financial technology and commitment to providing a top-notch customer experience
• Familiarity with customer support software and CRM systems is an advantage

Benefits:
• Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel )
• Private Health Insurance
• 2 Extra Salaries Per Year
• Support In Finding Accommodation After Hotel
• Fully Paid Training
• Monthly Performance Bonus
• Free Greek Course
• And More...

Why Apply Through MisuJob?

AI-Powered Job Matching: MisuJob uses advanced artificial intelligence to analyze your skills, experience, and career goals. Our matching algorithm compares your profile against thousands of job requirements to find positions where you have the highest chance of success. This saves you hours of manual job searching and ensures you only see relevant opportunities.

One-Click Applications: Once you create your profile, applying to jobs is effortless. Your resume and cover letter are automatically tailored to highlight the most relevant experience for each position. You can apply to multiple jobs in minutes, not hours.

Career Intelligence: Beyond job matching, MisuJob provides valuable career insights. See how your skills compare to market demands, identify skill gaps to address, and understand salary benchmarks for your experience level. Make data-driven decisions about your career path.

Frequently Asked Questions

How do I apply for this position?

Click the "Register to Apply" button above to create a free MisuJob account. Once registered, you can apply with one click and track your application status in your dashboard.

Is MisuJob free for job seekers?

Yes, MisuJob is completely free for job seekers. Create your profile, get matched with jobs, and apply without any cost. We help you find your dream job without any hidden fees.

How does AI matching work?

Our AI analyzes your resume, skills, and experience to understand your professional profile. It then compares this against job requirements using natural language processing to calculate a match percentage. Higher matches mean better fit for the role.

Can I apply to jobs in other countries?

Absolutely. MisuJob features jobs from companies worldwide, including remote positions. Filter by location or look for remote opportunities to find jobs that match your preferences.

Ready to Apply?

Join thousands of job seekers using MisuJob's AI to find and apply to their dream jobs automatically.