Policy Operations Coordinator

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

Policy Operations Coordinator

The Policy Operations Coordinator is a highly organized and detail-oriented team player who provides critical administrative and operational support to the Policy team. This role focuses on tactical execution, coordination, and tracking to ensure smooth day-to-day operations across policy initiatives. The ideal candidate is proactive, reliable, and skilled at managing multiple tasks while maintaining meticulous attention to detail. Reporting to the Senior Manager, Partnerships and Operations, this role serves as an essential support function for the broader Policy team.

Key Responsibilities

Budget & Administrative Support

• Serve as the team's primary resource for questions about the internal procurement processes.

• Assist team members with navigating operational systems, troubleshooting issues, and clearing administrative roadblocks.

• Process invoices for designated vendors and ensure timely submission through appropriate channels.

• Maintain accurate records of vendor payments and track invoicing status.

• Assist with budget tracking by updating the internal budget spreadsheet.

• Support budget forecasting activities by compiling spending data and preparing reports for leadership.

• Establish strong cross-functional relationships with the procurement, accounting, and legal teams as needed to execute contracts and procurement efficiently.

Event Sponsorship & Social Impact Support

• Oversee the internal process to request, approve, and generate “ride codes” for third party event sponsorship and social impact.

• Maintain a centralized tracking system for ridecode requests and usage across the Policy team.

• Monitor ridecode implementation to ensure consistency, proper utilization, and execution of best practices.

• Support ongoing process improvements by gathering feedback and updating documentation.

Administrative Project Support

• As needed, provide project coordination support for policy initiatives across local, state, federal, and international teams.

• Assist project leads by scheduling meetings, preparing agendas, taking detailed notes, and distributing meeting summaries.

• Track action items and deadlines using shared project management tools; send reminders to team members to ensure timely completion.

• Respond flexibly to shifting priorities and provide hands-on support where needed.

Qualifications

• At least one year of administrative, operations, or project coordination experience

• Exceptional organizational skills with strong attention to detail

• Highly proficient in spreadsheets and basic data management and analysis

• Proficiency in Google Workspace (Sheets, Docs, Calendar) and project management tools

• Ability to manage multiple tasks simultaneously and adapt to changing priorities

• Proactive, resourceful, and team-oriented approach

Benefits:

• Great medical, dental, and vision insurance options with additional programs available when enrolled

• Mental health benefits

• Family building benefits

• Child care and pet benefits

• 401(k) plan to help save for your future

• In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off

• 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible

• Subsidized commuter benefits

• Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program

Lyft is an equal opportunity employer committed to an inclusive workplace that fosters belonging. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, age, genetic information, or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.

Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid

The expected base pay range for this position in the Washington D.C. area is $72,000-$90,000. not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process