Poland - Executive, Vendor Services

Who We Are:

At Inchcape Shipping Services, our vision is to create a connected world where customers can trade successfully and make informed decisions in every port, everywhere. We achieve this by combining our worldwide infrastructure with local expertise, through our global network of more than 250 proprietary offices and a team of over 3,000 dedicated professionals. Our diverse customer base includes owners and charterers in the oil, cruise, container, and bulk commodity sectors, as well as naval, government, and intergovernmental organisations.

Role Summary:

The role of Executive Vendor Services will support the automated invoicing process by managing exceptions, following up with vendors, and assisting with simple issue resolution.

Contract: Permanent 

Location: Gdynia, Poland (Remote - Poland only)

Key Responsibilities: 

Independently handle standard vendor cases end-to-end in EyeShare.

Perform quality checks, ensuring accuracy, completeness, and compliance with process requirements.

Identify, log, and track vendor-related issues or discrepancies.

Resolve standard issues and escalate complex cases when required.

Ensure data accuracy and proper case status management in EyeShare.

Actively participate in process improvements and knowledge sharing.

Perform other tasks as assigned.

Candidate Requirements:

Good understanding of invoice processes and finance operations.

Experience handling standard vendor service cases end-to-end.

Knowledge of standard quality checks and service requirements.

Familiarity with Microsoft Office and business communication tools.

Prior experience in data entry, customer service, or admin support preferred.

Strong attention to detail and problem-solving skills

Ability to work independently on standard cases.

Ability to follow structured workflows and standard processes.

Clear written and verbal communication.

You will receive: 

A diverse range of benefits, depending on your geographical location. At this instance, you will enjoy:

Competitive salary

Career development and growth opportunities

Fixed working hours: 8:00 AM – 4:00 PM

Team events

Why Inchcape Shipping Services?

We believe in building a diverse and high-performing workforce, that works together to provide our customers with the exceptional service they deserve. To reach the highest standards we depend on our people, their welfare, training, and expertise. We realise the value of our staff and know that your unique experiences, skills, and passions will help you to build a rich and rewarding career in our dynamic industry.

Our values are at the centre of everything we do, and the successful candidate will be expected to demonstrate and fully adopt these: 

Global Perspective - we connect the world and see the bigger picture. 

The Power of People - we rely on the strength of local agent knowledge and relationships. 

Progress - we adopt new thinking and push for positive change in our industry. 

#WeAreInchcape

Inchcape is an Equal Opportunities Employer - equality, diversity, and inclusion are at the heart of everything we do. Working in a diverse society, we recognise that our customers, colleagues, and contractors are central to our success. 

Additional Information:

Appointment to this role will be subject to satisfactory references and possession of a valid Right to Work documentation depending upon your geographical location. 

To protect the interests of all parties, Inchcape will not accept unsolicited or speculative resumes from recruitment agencies and will not be responsible for any fees associated with them.

#LI-Remote