PMO Operations & Salesforce / Certinia Analyst (Remote – South Africa) 

About the role
This is an fantastic opportunity within a successful global communications Group. Our agencies—Black Sun Global, Stratton Craig, and People-Made—specialise in stakeholder advisory and engagement at the highest level. 
We’re looking for a detail-driven PMO Operations & Salesforce / Certinia Analyst to support our PMO and Finance teams by keeping Salesforce / Certinia data accurate, timely, and decision-ready.
This is a hands-on operational and reporting role, ideal for someone who enjoys process, data, and turning numbers into clear insights that help senior teams make better decisions.
You will not be managing projects or owning commercial decisions — your role is to enable them.

Working pattern: Remote, with UK hours overlap
Reporting to: Head of PMO (dotted line to Finance)

What you’ll be doing
•    Setting up and maintaining projects/jobs in Salesforce / Certinia
•    Supporting opportunity pricing using agreed rate cards and templates
•    Moving jobs through delivery phases with the right approvals
•    Administering time recording and chasing completeness
•    Producing job margin, ETC, utilisation, and PMO reports
•    Maintaining high data quality across projects, assignments, and time
•    Supporting the weekly PMO finance & commercial review

What we’re looking for
•    Experience in PMO, finance operations, delivery support, or PSA administration
•    Strong Excel and reporting skills. Must understand data structure
•    Exposure to Salesforce / Certinia / FinancialForce or similar PSA tools (preferred)
•    Salesforce experience an advantage
•    Highly organised, detail-oriented, and process-driven
•    Team player – we hire on team
•    Comfortable working remotely with UK-based stakeholders

Why join us
•    Clear scope and expectations
•    Strong PMO and CFO support
•    Opportunity to deepen Salesforce / Certinia and commercial skills
•    Long-term growth path as the PMO scales

Interview Process 
Initial phone screen
Initial online interview  
Final interview with presentation 

About Us :
The Positive Change Group
Business is changing fast - shaped by AI, transparency and rising social expectations – and trust now decides who wins.
Positive Change Group brings together specialist agencies in reporting, culture and communications to help organisations build stronger, more connected stakeholder relationships - aligning what you say with what you do to drive performance, resilience and trust. Clients get deep specialist expertise with seamless access to wider Group capabilities as priorities evolve.
We’re trusted partners to some of the world’s leading organisations, delivering award-winning work that turns complex challenges into meaningful progress. By combining human insight with data and technology, we create intelligent stakeholder engagement that brings clarity, builds commitment and delivers measurable impact.
One partner across your stakeholders - practical, joined-up and built for what’s next.
Join the people driving positive change
Change starts with people. Our global teams bring together different disciplines, nationalities and perspectives, driven by a shared belief that business can be a force for good. 
Guided by our Group Values - to learn and grow, go together, show respect, be courageous and deliver excellence - we bring these principles to life every day through our work and each other.
We call it The Changemaker Way: a culture built on trust, inclusion and doing what’s right. It’s how we learn, lead and grow - and make a difference that lasts.Visit: www.positivechangegroup.com/

We pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We foster a business culture where ideas and decisions from all people help us grow, innovate, create the best work and be relevant in a rapidly changing world. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

For more information, please visit:
www.positivechangegroup.com
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www.positivechangegroup.com/privacy-notice