PMO Manager (People Manager)

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

In July 2024, Delivery Hero SE merged three of its market-leading food delivery businesses, foodora and Yemeksepeti in Europe, and foodpanda in Asia into one organization, to better unlock synergies and accelerate growth.

We are looking for enthusiastic problem solvers to join us in scaling our platform, digitalising businesses in Asia, uplifting rider livelihoods, and building a hyper-convenient platform for our customers. If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. Our diverse and high-performing team comprises people from more than 60 nationalities, and we welcome all experiences, backgrounds, and perspectives.

We are looking for a PMO Manager (People Manager) to join our EU & APAC Consumer Platform team and reinvent on-demand delivery with us.

The EU & APAC Consumer Platform team at Delivery Hero consists of smart and driven people from all around the world who work closely together with our entities worldwide to provide an amazing experience to our customers. We provide the consumer platform for brands like foodpanda, foodora, and Yemeksepeti in 16 markets in the EU and APAC regions. The Product PMO team within Product Operations is managing complex projects and processes involving a variety of stakeholders, such as the implementation of cross-vertical product & tech solutions.

As the PMO Manager, you will lead the team of Senior Project Managers responsible for driving the most complex, high-priority initiatives across our EU & APAC Consumer Platforms. You will be a mentor, a strategist, and a key partner to product leadership, ensuring your team has the tools and guidance to reinvent on-demand delivery.

Responsibilities:

• Leadership & People Management: Lead, mentor, and develop a high-performing team of Senior Project Managers. You will be responsible for their career growth, performance management, and day-to-day guidance in navigating complex global projects.
• Strategic PMO Oversight: Oversee the end-to-end project lifecycle for global initiatives, ensuring that the team’s portfolio is aligned with the group’s overarching vision and delivered with high-quality results.
• Framework & Methodology Ownership: Drive the evolution of the PMO framework. You will define and refine project management processes, methodologies, and tools to be used across the Product & Tech Organization.
• Stakeholder & Interdependency Orchestration: Act as a senior point of escalation and a bridge between cross-functional teams, resolving high-level interdependencies and providing transparent status updates to executive leadership.
• Organizational Change & Strategy: Analyze the impact of large-scale changes and develop engagement strategies to drive adoption across diverse, geographically distributed teams.

• Bachelor's degree in Business, Computer Science, Natural Science Studies, or a related field.
• More than 6 years of project/program management experience, with at least 3 years specifically in people management, ideally within tech, e-commerce, or food delivery.
• Proven ability to manage teams handling multi-million user platforms and complex, cross-vertical tech solutions.
• Outstanding interpersonal skills with a demonstrated ability to influence senior management and navigate highly ambiguous environments.
• Deep knowledge of Project, Process, and Change Management (Agile, PMP, or Six Sigma preferred).
• A pragmatic, hands-on attitude toward building PMO frameworks and improving product development lifecycles.
• A forward-thinking-mindset with a pragmatic hands-on attitude.
• Excellent English skills, both written and spoken.
• (Agile) Project Management Certification (e.g. PMP, AgilePM) or Six Sigma would be a plus. 
• Experience in developing and implementing PMO frameworks, and familiarity with product development lifecycles would be an advantage.

What we offer:

• A dynamic and challenging work environment.
• A company committed to developing you personally and professionally.
• A great working atmosphere with regular company and team events.
• A vibrant and international team committed to diversity and inclusion.
• Responsibility from day one in a fast growing and global company.
• Other benefits include free food, health and dental insurance, and learning and development opportunities!

foodpanda is operated by Delivery Hero Group (“DH Group”) - the world’s leading local delivery platform, operating in 70+ markets across Asia, Europe, Latin America, the Middle East, and Africa. Delivery Hero started as a food delivery service in 2011 and now employs 40,000+ people globally. Additionally, Delivery Hero is pioneering quick commerce, the next generation of e-commerce, aiming to bring groceries and household goods to customers in under one hour and often in 20 to 30 minutes. Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017.

In July 2024, Delivery Hero SE merged three of its market-leading food delivery businesses, foodora and Yemeksepeti in Europe, and foodpanda in Asia. All three businesses now make up the second-largest organization within the Delivery Hero Group, and leading food and QCommerce delivery in 17 markets in both regions.