PM de Soporte a Producción

Santander

OFNA TECH AND OPER CDMX permanent

Posted: March 7, 2026

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Quick Summary

Manage the technical support team for a large financial services company, focusing on the production and operational aspects of IT services.

Required Skills

English Proficiency Technical Support Production Support Incident Management Business Continuity Risk Identification Risk Mitigation Technical Analysis Operational Solutions Problem Resolution

Job Description

PM de Soporte a Producción

Country: Mexico

Experiencia:

• Escolaridad Ingeniería o Licenciatura en Sistemas computacionales o afín

• 10 años en el ramo de TI, 5 años deseable en empresas de servicios financieros
• Amplia experiencia en el soporte a la producción y/ó a la operación de TI
• Amplia experiencia en el análisis técnico para pronta recuperación de servicios en eventos de incidentes
• Amplia experiencia en Continuidad de Negocio desde la perspectiva operacional de TI
• Identificación de riesgos operaciones
• Creación de planes de remediación o mitigación de riesgos ó problemas identificados en la operación
• Dominio de Inglés 100%, hablado y escrito

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