Plumbing Store Manager (Brookvale)
Confidential
Posted: March 27, 2026
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Quick Summary
We are seeking a plumbing store manager to oversee the daily operations of our plumbing store in Brookvale, NSW, with a focus on delivering excellent customer service and driving sales growth. The successful candidate will be responsible for leading a team of plumbers, managing inventory, and ensuring compliance with our quality standards. Key skills required include project management experience, excellent communication and interpersonal skills, and a strong understanding of plumbing industry best practices.
Required Skills
Job Description
We are on the lookout for a Plumbing Store Manager to lead the team in Brookvale (NSW) to drive success and deliver outstanding customer service.
About us: Hardware & General is a family-owned building and plumbing supplier based in Sydney. Founded in 1960 by Walter MacGregor, we've grown from a single corner store into a network of retail outlets across Sydney, while remaining proudly family-run and now in our third generation.
Our core customers: Builders and trade professionals, and we pride ourselves on delivering the products, expertise, and service they rely on to get the job done.
Our locations: Brookvale (our flagship site with multiple specialist sales centres), Peakhurst, Mona Vale, Terrey Hills, Hornsby, and Dural.
Why You’ll Love this role and What You’ll Be Doing:
As Store Manager, you won’t just be running a store — you’ll be leading a team, growing the business, and creating an unbeatable customer experience. Every day will bring new challenges and opportunities to make your mark.
Delivering stand-out customer service
Leading, mentoring, and motivating your team
Building strong relationships with customers and suppliers
Ensuring company policies and safe work practices are followed
Developing and maintaining roster systems, and ensuring accurate timekeeping
What You’ll Bring:
3+ years of experience a in a similar role
Experience selling plumbing products
Proven leadership skills and a passion for mentoring others
What You’ll Get in Return:
Attractive staff discounts across all our premium brands
Competitive salary and supportive team
Supportive, experienced, and secure team environment with long-standing employees, where collaboration and stability are valued