PLC Intern

Job Description: Trainee – People Services Employee Life Cycle

1. Position Overview

Sanofi's People Services team is at the heart of delivering an exceptional employee experience across the SEA&I region. As a Trainee in People Services – Employee Life Cycle, you will be an integral part of a dynamic, fast-paced HR Shared Services environment, supporting the full spectrum of employee life cycle activities — from the moment a new hire joins Sanofi to the day they transition out of the organization.

This role offers a unique opportunity to gain hands-on exposure to HR operations, digital HR systems, and service delivery best practices within a leading global pharmaceutical company. You will work alongside experienced HR professionals, contributing to meaningful work that ultimately supports Sanofi's mission: chasing the miracles of science to improve people's lives.

This is an ideal position for a motivated, detail-oriented individual who is passionate about people, process excellence, and building a career in Human Resources.

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2. Key Responsibilities

🟢 Employee Onboarding & Offboarding Support

• Assist in coordinating end-to-end onboarding activities for new hires across SEA&I countries, including pre-boarding communications, documentation collection, and system access setup

• Prepare and distribute onboarding welcome packs, ensuring a positive Day 1 experience aligned with Sanofi's employer brand

• Support the offboarding process including exit documentation, clearance coordination, final pay processing inputs, and system deactivation requests

• Liaise with IT, Facilities, and Finance teams to ensure seamless onboarding and offboarding transitions

• Maintain and update onboarding/offboarding trackers and checklists

🗂️ HR Data Management & HRIS System Support

• Perform accurate and timely data entry and updates in Sanofi's HR Information Systems (e.g., Workday, SAP SuccessFactors, or equivalent platforms used in the region)

• Process employee life cycle transactions including new hires, transfers, promotions, contract changes, and terminations in the HRIS

• Conduct regular data quality checks and audits to ensure accuracy and integrity of employee records

• Support the generation of standard HR reports and dashboards for regional HR teams and management

• Assist in testing and validating system updates or new HRIS configurations

📁 Employee Documentation & Record Keeping

• Prepare, process, and maintain employment-related documents including offer letters, employment contracts, contract amendments, confirmation letters, and certificates of employment

• Ensure all employee files (physical and digital) are complete, accurate, and maintained in compliance with local labor laws and Sanofi's document retention policies

• Manage the digital document management system, ensuring proper filing, version control, and accessibility

• Support the preparation of statutory documents required by local government and regulatory bodies across SEA&I countries

Employee Queries & Service Delivery

• Serve as a first point of contact for employee HR queries via the HR ticketing/case management system (e.g., ServiceNow equivalent)

• Respond to employee inquiries related to HR policies, processes, benefits, and employment documentation within defined Service Level Agreements (SLAs)

• Maintain a high standard of customer service, ensuring employees feel supported and valued throughout their interactions with People Services

• Contribute to the development and maintenance of HR FAQs and knowledge base articles

🔄 Process Improvement & Project Support

• Participate in People Services continuous improvement initiatives, identifying opportunities to streamline and automate HR processes

• Support the documentation and updating of Standard Operating Procedures (SOPs) and process maps for Employee Life Cycle activities

• Assist in HR project implementations, including system upgrades, policy rollouts, and regional HR initiatives

• Contribute to the digitization and automation of manual HR processes in alignment with Sanofi's HR transformation agenda

✅ Compliance & Audit Support

• Ensure all HR activities are conducted in compliance with local labor laws, statutory requirements, and Sanofi's internal policies and procedures across KL Hub covered countries

• Support internal and external HR audits by preparing required documentation and evidence

• Assist in monitoring compliance with data privacy regulations (e.g., PDPA, GDPR principles) in the handling of employee personal data

• Flag any compliance risks or anomalies to the People Services team lead promptly

🤝 Cross-Functional Collaboration

• Work closely with HR Business Partners, Talent Acquisition, Learning & Development, Finance, Legal, and IT teams to ensure seamless HR service delivery

• Collaborate with regional and global People Services teams to share best practices and ensure consistency in service delivery standards

• Support country HR teams with local statutory requirements and government reporting obligations

3. Required Qualifications

Education

• Bachelor's degree in Human Resources Management, Business Administration, Psychology, Social Sciences, or a related field

• Fresh graduates or candidates with up to 1 year of relevant internship/work experience are encouraged to apply

Experience

• Prior internship or project experience in HR, People Operations, or a related administrative function is an advantage but not mandatory

• Exposure to HR processes or shared services environments is a plus

Technical Skills

• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) — intermediate Excel skills (VLOOKUP, pivot tables) preferred

• Familiarity with HRIS platforms (e.g., Workday, SAP SuccessFactors, Oracle HCM) is an advantage

• Experience with ticketing/case management systems (e.g., ServiceNow) is a plus

• Basic understanding of data management principles and HR reporting

Language Requirements

• English — Professional proficiency (written and spoken) is mandatory

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4. Desired Skills & Competencies

💬 Communication & Interpersonal Skills

• Clear and professional written and verbal communication skills

• Ability to interact confidently and empathetically with employees at all levels of the organization

• Strong active listening skills and a collaborative working style

🔍 Attention to Detail & Accuracy

• High level of accuracy and meticulousness in data entry, documentation, and record keeping

• Ability to identify discrepancies and inconsistencies in HR data and take corrective action

📋 Organization & Time Management

• Strong organizational skills with the ability to manage multiple tasks and priorities simultaneously

• Ability to meet deadlines and work effectively in a fast-paced, high-volume environment

• Proactive in planning and following up on pending tasks

📊 Analytical Abilities

• Basic analytical mindset with the ability to interpret HR data and identify trends or anomalies

• Comfortable working with numbers and generating reports from HR systems

🌟 Customer Service Orientation

• Genuine passion for delivering excellent service and creating positive employee experiences

• Patient, professional, and solution-focused when handling employee queries and concerns

• Ability to manage expectations and communicate clearly on timelines and outcomes

🔒 Confidentiality & Integrity

• Demonstrated ability to handle sensitive and confidential employee information with the utmost discretion and professionalism

• Strong personal integrity and commitment to ethical conduct in all HR activities

• Understanding of and respect for data privacy principles and regulations

🌏 Cultural Awareness

• Sensitivity to and appreciation of cultural diversity across the SEA&I region

• Ability to adapt communication style and approach to different cultural contexts

Pursue Progress. Discover Extraordinary. 

Join Sanofi and step into a new era of science - where your growth can be just as transformative as the work we do. We invest in you to reach further, think faster, and do what’s never-been-done-before. You’ll help push boundaries, challenge convention, and build smarter solutions that reach the communities we serve. Ready to chase the miracles of science and improve people’s lives? Let’s Pursue Progress and Discover Extraordinary – together. 

At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status or other characteristics protected by law.   

Pursue progress, discover extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!