Platform Engineer (SRE) (m/w/d)

Hello there, people at Telus Health are happy to greet you:
TELUS Health is empowering every person to live their healthiest life. Guided by our vision to create a healthier future, we are leveraging the power of our cutting-edge technology and focusing on the uniqueness of each individual to create the future of health. As a leading global health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

TELUS Health supports the total health and well-being of over 35 million lives worldwide with our clinical expertise, global presence and digital well-being platform offered through our Integrated Health Solutions. We empower healthier, happier, and more productive employees by combining our award-winning Employee Assistance Program with proactive wellness solutions in a digital ecosystem that helps them prevent and manage issues in family, health, life, money, and work.

We’re now looking for a Platform Engineer (SRE) (f/m/d) to join our Platform Team. We're open to mid-level or senior profiles.

This is a hybrid position, requiring at least 2 days per week in the office.

Importantly, this role includes participation in an on-call rotation to support 24/7 global services.

Your mission in a nutshell:

• We’re looking for a Platform Engineer to join our new Platform Engineering Team supporting global services. You’ll ensure our systems are reliable, scalable, and efficient while bridging the gap between development and operations, applying software engineering principles to infrastructure and operations challenges. This role combines traditional SRE practices with security operations (SecOps) responsibilities, requiring a security-conscious mindset alongside strong operational expertise.

How you will spend your time::
• On-call rotation for incident management
• Build, maintain, and improve a multi-account AWS environment using Terraform and Terragrunt (at least one or both)
• Run and optimise container platforms and core AWS services, in a secure manner
• Support compliance and governance requirements across GDPR, ISO 27001, and SOC 2 Type II
• Define and improve reliability practices by following ITIL processes
• Maintain CI/CD and release pipelines for containerised services and mobile apps

What you should bring to the table::
• 5+ years in SRE, DevOps, backend or systems engineering as a senior, or 3+ years for mid-level
• Strong hands-on experience running workloads in multi-account AWS environments
• Solid skills in Terraform, Terragrunt, container platforms, deployment strategies, and autoscaling
• Experience with CI/CD, release automation, and observability tooling
• Strong understanding of AWS security, encryption, secrets management, and compliance requirements
• Willingness and ability to take part in on-call rotations (with added remuneration)

Interview process:
If your application progresses positively, you will be invited to participate in our hiring process, which includes the following stages:
1. Video call with Talent Acquisition: To find out more about your motivation and experience
2. Hiring manager interview: To discuss your technical knowledge and seniority-level
3. System design interview: To focus on your technical DevOps expertise 
4. Security/compliance interview: To discuss your security and compliance knowledge

What we offer::
What we stand for:

Customer First: We passionately put our communities and customers first
Embrace Change: We embrace change and innovate courageously
Grow Together: We grow together through spirited teamwork

A sneak peek into your benefits:

• Additional health insurance coverage for 900 EUR per year
• 30 days of remote work allowance
• Up to 33 days annual vacation allowance (28 base days, + yearly tenure bonus up to 3 days, + 2 days for using the Humanoo app)
• Subsidy for your UrbanSportsClub membership
• 70 EUR monthly cashback to cover daily expenses
• 500 EUR yearly personal learning and development budget
• Self-development days allowance (workshops, conferences, training sessions etc.)
• Team events and company events
• Referral bonus for employees
• Corporate benefits
• Free access to our Humanoo app!
• Employee Assistance Programme (EAP) for mental well-being

Please note: our offices close over the Christmas and New Year period for approximately two weeks. We gift the 24th and 31st December as extra vacation days and any additional non-public holiday days during this time will be taken from your annual leave.