PKI-CLM Engineer (Managed Services)

We are Nomios!

At Nomios, we are dedicated to delivering cutting-edge network and security solutions that drive the success of businesses worldwide. As a leading provider of network infrastructures and security solutions, we take pride in our innovative approach and our pursuit of perfection. Our team is passionate, skilled, and always ready to tackle new challenges.

We are currently seeking experienced Managed Services Engineers to strengthen our dynamic team. In this role, you will be responsible for comprehensive management of Public Key and Certificate Lifecycle Management (PKI-CLM) infrastructures for our clients. You’ll work with leading technologies from vendors such as Key factor, Venafi, and Thales to ensure optimal performance, security, and reliability.

General Responsibilities:

• PKI-CLM Infrastructure Management: Oversee and ensure high availability and performance of these infrastructures for clients.

• Security Management: Maintain and enhance security management related to the exchange and storage of public keys and certificates.

• Monitoring and Maintenance: Continuously monitor PKI-CLM systems and their security to quickly detect and resolve issues.

• Incident Response: Resolve incidents by conducting analyses and implementing corrective measures to prevent recurrence.

• Customer Support: Provide adequate technical support, addressing functional or security issues for clients.

• Documentation: Create and maintain documentation on configurations, policies, and operational procedures.

• Collaboration: Work closely with engineers, IT staff, and clients to execute management tasks as expected.

• Training and Development: Mentor and train junior engineers, sharing best practices with clients.

• Daily Operations Management: Manage configuration, lifecycle, capacity, and performance of PKI-CLM infrastructures.

• SLA Compliance: Ensure compliance with Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) for clients.

• Service Reviews and Reporting: Contribute to regular service reviews and reports for clients in collaboration with Service Delivery Managers.

• Change Management: Plan, execute, and document customer-requested changes and participate in Change Advisory Board (CAB) meetings.