Physical Security Manager

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Job Category

Real Estate & Facility Management

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About the Role
We are seeking an experienced and highly-motivated Security Manager to lead our physical
security operations team in Central London. The successful candidate will be responsible for
implementing global security standards, driving operational excellence, and fostering a safe
environment for our employees, contractors, and guests. This role requires an experienced
leader capable of building strong internal and external partnerships and delivering results
through collaborative teamwork. The successful candidate will also support physical security
operations throughout Northern Europe as required.

Key Responsibilities
● Team Leadership & Development:
○ Manage and mentor a high-performing team of security professionals.
○ Champion Salesforce values
● Security Operations Management:
○ Serve as the Physical Security Operations Subject Matter Expert (SME) for the
assigned Area of Responsibility (AoR).
○ Oversee the maintenance of critical physical security programs, including access
control, guard force staffing, and enterprise risk management policies.
○ Implement operations consistent with global security standards and ensure direct
enforcement.
○ Coordinate effectively and consistently to achieve both long-term and short-term
security operations objectives.
○ Assist with managing associated contracts, resources, and security vendors.
○ Schedule quarterly business reviews, capture metrics, and report on Key
Performance Indicators (KPIs).
● Emergency Response & Training:
○ Lead the execution of the Security Operations emergency response plan.
○ Plan, schedule, and lead training sessions, including tabletop exercises and live
drills.
● Documentation & Compliance:
○ Build, update, and refresh security documentation, including site procedures and
operations plans to align with existing GS&S security operations standards,
policies and procedures.
● Partnership & Threat Mitigation:
○ Develop and maintain effective relationships with key internal partners (e.g., Real
Estate & Workplace Services, Health & Safety, Resilience, Executive leadership).
○ Cultivate relationships with federal, state, and local Law Enforcement agencies.
○ Mitigate workplace violence through proactive local intelligence collection, policy
development, and coordination with internal business partners.

● Event Security & Investigations:
○ Plan, direct, and drive event security for small to medium-sized
in-region/on-campus events.
○ Provide support for large, public-facing events in the region as necessary.
○ Assist with the investigation of incidents within the assigned AoR.
Qualifications
● Experience:
○ Overall experience of 10+ years in security or closely related services in the
public or private sector.
○ Demonstrated experience leading a successful team with a focus on operations,
training, and budgeting.
○ Prior experience in a fast-paced corporate environment is required.
● Skills & Attributes:
○ Ability to communicate effectively and provide decisive leadership during
high-stress situations.
○ Exceptional presentation, writing, research, and analysis skills.
○ English fluency is required.
● Program Knowledge:
○ Familiarity with Salesforce as a leading AI CRM.
○ Familiarity with or willingness to become proficient in multiple aspects of a
Corporate Security program beyond Operations, including:
■ Risk Intelligence and Threat Monitoring
■ Event Security
■ Investigations
■ Executive Protection
■ Security Systems Technology
■ Project Management

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.